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Report: #469154

Complaint Review: La Fitness - Dallas Texas

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  • Reported By: Addison Texas
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  • La Fitness 13130 PRESTON RD NEAR LBJ FRWY Dallas, Texas U.S.A.

La Fitness Keith Dallas Texas

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I just signed up for a membership last month at La Fitness through a guy name Keith.

He told me this too good to be true offers.

For Training Sessions. Enrollment fee are $50 then there is a chart of sessions and it just tells you a flat rate and there were 3 options.

Keith job is to signup new clients, show clients the breakdown on sessions and prices.

Keith did not give me a copy of the paper so I can only tell you what I signed up for.

What Keith told me. He would hook me up for the 8 sessions for 3 months of a total of 24 sessions for $400, which that would be $20 a session. It sounds like a great deal.

So he sold me and I decided to sign up. So I paid my first & last month gym initiation fee plus the trainer session of a total of $450, which all inclusive was about $620.

Just over the weekend. I had recieve calls from La Fitness from different locations from a 214, 972 and 206 area code telling me my charge was declined and they wanted another method of payment.

When I called the gym I go to find out what's going on. A guy name Rick had assisted me and I asked to speak with Keith. Rick told me he was on lunch break and asked if he could helped me. So I told him about the collect calls when I was disturbed by a 9pm phone call on Sunday evening.

Once, Rick pulled up my account with my phone number. Then Rick asked me how much did I owe or what was the amount I should be paying. By the tone of the question, Rick sounded astonish.

My card was declined because my bank card had deactivated my card.

I went ahead and gave Rick my other card number to pay electronically for the gym and was not aware that I was also being charge for a monthly training session of $400.

So I told Rick to hold-off on that and I will speak to Keith about it.

I had dropped by the gym around 2pm today July 13, 2009. Ask Keith why was I being charge again for $400.

Keith ended up telling me what should of been the real price. So Keith has not been honest with me, gave me a false offer and incorrect info of the price chart.

I was stunned to see how much it was and the rate was off my budget. So I went ahead and cancelled the training session and ended up cancelling my gym membership.

I had recieve a cancellation form from Keith, he just told me that I need to mail it. Why should I mail in something by air mail when I signed up online and why can't it be cancelled online.

I just feel this Keith did not cancell my membership properly and I don't believe him. So I made this report of the incident encase he didn't act on it and La Fitness would contact me again saying I still owe them when I am no longer using their service.

Lisa ****
Addison, Texas
U.S.A.

This report was posted on Ripoff Report on 07/13/2009 02:10 PM and is a permanent record located here: https://www.ripoffreport.com/reports/la-fitness/dallas-texas-75240/la-fitness-keith-dallas-texas-469154. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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