Report: #1046099

Complaint Review: LA Fitness

  • Submitted: Thu, April 25, 2013
  • Updated: Thu, April 25, 2013
  • Reported By: A Wolf — Mesquite Texas
  • LA Fitness
    2600 Michelson Drive #300
    United States of America

LA Fitness Corporate Office Headquarters HQ FRAUD Internet

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On  Feb,6th I spoke with a sales rep. let him know I wanted to join for water aerobics found out after I joined (over the phone) went to the gym that the one closet to me(where the sales rep works) did not offer water aerobics. The closest one to me that offered the aerobics was 20 miles from my home. So within the three business days not counting Saturday as a business day (they do) I faxed a cancellation  request.  On the 19th I get a call from a very snotty CSR who informed me that I was not entitled to a refund
because, I did not send my request in with in the three business days. Because they count Saturday as a business day. So I disputed the charge.

I received a letter from my bank along with fraudulent documents yes I said FRAUDULENT. They said that I have used the gym on several occasions I never went! the times they have me logged into the gym, I was at

Angela Mesquite TX

 I never even signed the contract! Today I called them to ask about the FRAUDULENT info they sent to
my bank The girl kept saying I was not due a refund because they did not received my fax with in the three business days. I told her the reason for my call was to ask why they submitted FRAUDULENT information to my bank, she could not or would not answer my question So back to my bank I go with documents!

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