Report: #1004812

Complaint Review: La-Z-Boy Furniture Gallery

  • Submitted: Mon, January 28, 2013
  • Updated: Mon, January 28, 2013
  • Reported By: Annie_anaba — Huntington West Virginia United States of America
  • La-Z-Boy Furniture Gallery
    20 Mall Road
    Barboursville, West Virginia
    United States of America

La-Z-Boy Furniture Gallery SOLD US A DEFECTIVE CLOCK AND REFUSES TO EXCHANGE IT Barboursville, West Virginia

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My husband and I went to the store to look at grandfather clocks. We picked one out we liked and put the purchase on our store credit card. When it was delivered it was not in the packing material that it is supposed to be in for safe transit. As a result of the drivers/stores negligence the clock does not work. They have accused us of breaking it, even though no one in my home has touched it. They refuse to take it back or exchange it for a clock that works. We are filing a report with the Consumer Protection Agency in our state. I spoke with the store manager and he actually became upset with me for calling him and told me he wasnt going to talk to me if I was going to get mad (which I in no way exhibited anger). If there is an attorney around us who can help please let us know...thank you
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This report was posted on Ripoff Report on 01/28/2013 12:08 PM and is a permanent record located here: http://www.ripoffreport.com/reports/la-z-boy-furniture-gallery/barboursville-west-virginia-25702/la-z-boy-furniture-gallery-sold-us-a-defective-clock-and-refuses-to-exchange-it-barboursv-1004812. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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