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Report: #587453

Complaint Review: Land Rover Las Vegas - Las Vegas Nevada

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  • Reported By: JWI Companies — Las Vegas Nevada United States of America
  • Author Not Confirmed What's this?
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  • Land Rover Las Vegas 5992 W. Sahara Ave Las Vegas, Nevada United States of America

Land Rover Las Vegas Ray (General Manager) Jake (Salesperson) Land Rover Rippoff - POOR INTEGRITY Las Vegas, Nevada

*Consumer Comment: DMV fees are always the consumers responsibility

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We made a deal on a Land Rover "all out the door and on the road" - then when it came time, he told me he "did not include tags" - (Another $1,000 or so). I asked him to ask his manager to help deal with it, and when he didn't, I gave in to buy the car anyway, but told him I would NEVER buy another car from them again because of this. He then told me they didn't need me as a client, and were working a sale on the same car to someone else for more money. When I protested, they called me the next day and said "if you want the car, it is sticker price plus tax, tags, title, and doc fee. We don't give you the deal we gave you yesterday." They did this because I talked to the General Manager (Ray Dinardi) - they googled me, and figured I had money, so they reneged on the deal and wanted to sell me at full boat price. TERRIBLE service, VERY BAD INTEGRITY, and VERY poor moral and value systems in the dealership in general. I've bought 20+ cars in Vegas from every dealership, never had any issues ever like this.

This report was posted on Ripoff Report on 03/30/2010 01:26 PM and is a permanent record located here: https://www.ripoffreport.com/reports/land-rover-las-vegas/las-vegas-nevada-89117/land-rover-las-vegas-ray-general-manager-jake-salesperson-land-rover-rippoff-poor-in-587453. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 Consumer Comment

DMV fees are always the consumers responsibility

AUTHOR: Paul T - (United States of America)

POSTED: Wednesday, June 01, 2011

In Nevada, the DMV fees are not paid at any dealership.  They are paid at the DMV, and are never "included" in a deal.  Like you, I've bought many cars in Las Vegas and they've never paid my DMV fees for me.  They would facilitate it for me (I don't have to go to DMV), but I give them a check or CC info for the DMV fees.

It doesn't sound like they intentionally ripped you off, more that the two parties had different assumptions of what was being paid by whom.

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