• Report: #399343
Complaint Review:

Landers Chevrolet/Chrysler Jeep Bob Norman, Don Lange, Pat Campbell

  • Submitted: Mon, December 08, 2008
  • Updated: Mon, December 08, 2008

  • Reported By:Greenbrier Arkansas
Landers Chevrolet/Chrysler Jeep Bob Norman, Don Lange, Pat Campbell
7800 Alcoa Road Benton, Arkansas U.S.A.

Landers Chevrolet/Chrysler Jeep Bob Norman, Don Lange, Pat Campbell Sold us a LEMON & We paid for repairs not done. Benton Arkansas

REBUTTAL BOX™ | Respond to this Report! | Consumer Comment

What's this?
Corporate Advocacy Program

Show customers why they should trust your business over your competitors...

What's this?
What's this?
Is this
Ripoff Report
About you?
Ripoff Report
A business' first
line of defense
on the Internet.
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

Does your business have a bad reputation?
Fix it the right way.
Corporate Advocacy Program™

Set the record straight:
Arbitration Program

SEO Reputation Management at its best!

We purchased a used truck from Landers Chev. salesman Bob Norman, in the purchase price Bob and I agreed that Landers' would repair the dents in the truck, do touch up painting, remove all scratchs and detail the truck. This was on 10/28/08. The truck would be ready 10/31/08.

On 10/31/08 I called Landers to see if the truck was ready. Bob Norman told me that the body guy wasn't done and it would be Monday. On Monday, 11/3/08, I called Bob and he told me that the body guy wasn't there today and they would have the truck ready Tuesday. I asked that since this was taking longer than you told me would you deliver the truck. Bob agreed.

On Wednesday, 11/4/08, around 5 p.m. (almost dark) they delivered the truck. YOU GUESSED IT. It was not detailed, all the scratchs were not removed, all the touch up wasn't done, runs in the paint, overspray on the windows, hood, top of truck, and windshield. And the headlight was hanging out by the wires. I immediately called Bob Norman. He said bring it back and they would take care of it.

We returned the truck the next day with all these problems and 2 additional problems. A noise coming from the A/C vents. Then a noise under the truck that we and Bob Norman and his mechanic at the dealership said was the brakes. Well, it wasn't the brakes but the transmission. We talked with Pat Campbell, sales manager, about the transmission and all the other items above and he told us we bought a used truck and there was nothing they would do except the detail and scratches because we had paid for those and get the overspray off. Pat Campbell told us that if they sold a vehicle and the transmission went out before we got it off the lot then they would "probably" fix it. Pat Campbell assured us that he would talk with the service department and see about getting the transmission fixed at their cost and let us know.

After 3 weeks, we got our truck back with nothing done except the headlight fixed.

We have had to put in a transmission, a steering shaft & bearing, a knock sensor (which is 2 sensors, gasket, wiring harness).

So whatever you do DON"T BUY FROM LANDERS!!! We believe that they knew the truck was in this condition and wasn't forth coming about it.

DON'T BUY FROM LANDERS !!! Remember the Salesmen: Don Lange and Bob Norman Sales manager: Pat Campbell

Greenbrier, Arkansas

This report was posted on Ripoff Report on 12/08/2008 06:27 PM and is a permanent record located here: http://www.ripoffreport.com/reports/landers-chevroletchrysler-jeep-bob-norman-don-lange-pat-campbell/benton-arkansas-72018/landers-chevroletchrysler-jeep-bob-norman-don-lange-pat-campbell-sold-us-a-lemon-w-399343. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Click Here to read other Ripoff Reports on Landers Chevrolet/Chrysler Jeep Bob Norman, Don Lange, Pat Campbell

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Search Tips
Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?