LANGERT NETZBAND EXTREMELY RUDE, UNPROFESSIONAL, UNEDUCATED!!! HUNG UP ON ME AFTER REFUSING Phoenix, Arizona

OWNER PETER IS UNBELIEVABLY RUDE. I SPOKE TO A YOUNG LADY NAMED MARY AND ASKED FOR A MODEL NUMBER SO I COULD RESEARCH IT, SHE SAID SHE COULD NOT PROVIDE ME THAT INFORMATION THERE WAS NO REASON FOR ME TO HAVE IT. I EXPLAINED IT WAS NEEDED FOR CERTIFICATION PURPOSES, SO SAID I WAS WRONG (LITTLE DOES SHE KNOW) I ASKED FOR A MANAGER OR SOMEONE THAT MIGHT BE ABLE TO HELP, SHE SAID CALL BACK TOMORROW AND HUNG UP. I THEN PHONED HER AGAIN HOPING TO GET SOME HELP, SHE WAS EVEN MORE RUDE AND WOULD NOT HELP AT ALL, CUTTING ME OFF IN MID CONVERSATION SAYING SHE WAS WITH A CUSTOMER AND HAD TO GO.  HERES WHERE IT GETS GOOD! I GAVE UP AND BEGAN LOOKING ELSEWHERE. MY PHONE THEN RINGS, NO ONE SPEAKS AT ALL JUST BREATHING AND HANGS UP. I REVERSED THE PHONE NUMBER AND MAGICALLY IT CALLS BACK TO THE SAME "SO CALLED" JEWELRY STORE. I ASKED IF SOMEONE CALLED THEY REPLIED NO, I ASKED IF THERE WAS A MANAGER OR SOMEONE I COULD TALK TO IN REGARDS THE TREATMENT I RECEIVED FROM THE YOUNG LADY ANSWERING THE PHONES. THE OWNER "PETER" WOW WHAT AN OWNER...THINGS MUST BE REALLY RUFF DOWN THERE, PICKS UP THE LINE IN A VERY AGGRESSIVE TONE AND ASKS IF I WOULD LIKE TO FILE A COMPLAINT. I THEN BEGAN EXPLAINING THE SITUATION, HE CUT ME OFF AND SAID I KNOW I WAS LISTENING. WOW, NOT ONLY DID HE HAVE SOMEONE WORKING THERE TREATING CUSTOMERS LIKE NOTHING BUT HE WAS ON THE PHONE AND APPARENTLY THOUGHT IT WAS FUNNY. HE WAS VERY RUDE BEGAN CURSING AND THEN TOLD ME TO NEVER SHOW MY FACE IN HIS STORE. WOW ALL I CAN SAY IS TAKE YOU MONEY SOMEWHERE ELSE......UN REAL