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Report: #1031163

Complaint Review: Larry Miller Sundance Dodge - Johny Lesque - Boise Idaho

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  • Reported By: Nampa Idaho
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  • Larry Miller Sundance Dodge - Johny Lesque 222 Auto Drive Boise, Idaho U.S.A.

Larry Miller Sundance Dodge And Johnny Lesque overcharged by $10,000 ripped us off knowing we were just starting out ripoff Boise Idaho

*Consumer Suggestion: Pardel is Right

*Consumer Suggestion: This was not a rip-off by this dealership! This was in-experience on your part!

*UPDATE Employee: New Management

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July 2006, my husband and I went to Larry Miller just to look at what they had avalible. We had our daughter (who was a year old at the time) with us as well. We ran into Johnny Lesque (sorry, I don't know how to spell his name) and he started showing us around.

We had looked at a few pickups, even test drove one. We didn't like it. Then we took a look at a Jeep Liberty. We loved the vehicle from the start. It was just what we wanted.

So my husband decided that we were going to get this vehicle. We told Johnny from the beginning that we could not go over $300 per month. And we were trading in our car which was worth more than we had financed on it. So we thought that was reasonable.

Johnny told us he would do his best. Keep in mind there is no price on the vehicles on the lot. Which I'm sure they do to keep their scam going. Johnny came back and told us it would be above $300 a month but that he wanted us to come in and look at the paperwork.

So when we went inside, Johnny started talking to his manager or whatever and I guess Johnny had told us that the Jeep would be $3000 less than what it as suppose to go for. He had told us $21,000. Now his manager was saying it was suppose to be $24,000.

Our Jeep was a 2006 Liberty with over 11,000 miles on it. It was a certified pre-owned.

Well, in any case, we ended up buying the Jeep at the persistence of Johnny. They asked us about adding on all this other stuff, but never told us how much extra it would cost. In the end, the Jeep was financed for over $27,000.

A month after we bought it, my husband got transfered to a different job and was making half of what he was when we bought the Jeep. We went back to Larry Miller's and told them what happened. They told us there was nothing we could do except go to the bank and ask them to take off the extra things that were financed.

We went to the bank the next day and they told us that they can't do that. They said that we had to go to the dealership and have them write up a new contract. So we went back to the dealership.

You'd never guess that they said they can't write up a new contract, would you? They said that they can only do that in the first 30 days of the contract therefore we were stuck paying $450 a month for our used vehicle.

We went to Edmark Chevrolet in Nampa and asked them about trading it in for something. They looked up the Blue Book Value for us. Keep in mind this is ONE month after we bought it. It was only worth $16,000.

I don't even have words to express the frustration and anger I have towards Sundance Dodge and Johnny. We were young and inexperienced in buying a vehicle by ourselves and they took full advantage of that, KNOWING that we had a child to take care of.

It's now almost 10 months since we bought our Jeep. The Blue Book trade-in value of it now is only $12,690. We still owe $23,000 on it. And we are living with relatives because the Jeep costs so much each month plus the full coverage insurance on it. We don't have enough money to have a place of our own.

I don't want anyone else to go through what we are going through. Please, research the vehicles you are interested in before you go out to get one. They can tell when you don't know your numbers, and they take full advantage of that. No matter what your situation.

Tansy
Nampa, Idaho
U.S.A.

This report was posted on Ripoff Report on 05/16/2007 01:22 PM and is a permanent record located here: https://www.ripoffreport.com/reports/larry-miller-sundance-dodge-johny-lesque/boise-idaho-83709/larry-miller-sundance-dodge-and-johnny-lesque-overcharged-by-10000-ripped-us-off-knowing-1031163. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
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#3 Consumer Suggestion

Pardel is Right

AUTHOR: Karl - (U.S.A.)

POSTED: Saturday, December 13, 2008

A few facts have gotten mixed up though. These people bought a USED car, not a new one but they didn't do their homework before they arrived at the dealership. They should have shopped and discovered what was available and then gone home to see what an identical Liberty was selling for on Cars.com or elsewhere. They should have then shopped their used car to several used car dealers to see what it was worth. They also should have looked at the NADA Blue Book to determine the loan value of that year Liberty with that mileage. They should have gotten a price for the cheapest Liberty, preferably from a Jeep dealer and then they should have gotten a loan from their credit union and purchased the car with a check made out to the dealer and themselves. The extras - usually worth a fraction of what a dealer charges and are unnecessary for the most part - should be listed on the contract. You can see the prices of them BEFORE you sign. If you don't like the price have the dealer rewrite the contract. It is already in a computer and takes less than a minute to amend it. NEVER SHOP MONTHLY PAYMENTS. The dealer will sell you anything on the lot for $300 a month but terms will hugely differ -48 months, 72 months, different down payments, different interest rates, etc.

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#2 Consumer Suggestion

This was not a rip-off by this dealership! This was in-experience on your part!

AUTHOR: Pardel - (U.S.A.)

POSTED: Friday, December 12, 2008

This actually was not a rip-off. Believe me, I feel your pain as the same thing happened to my husband and me when we were first starting out and bought our first truck. The sales staff did exactly what they were suppose to do. It is your job as a comsummer to do the homework before making such an expensive purchase as an automobile.
The 23,000.00 you currently owe is not just for the vehicle. You state you purchased all of the extras, so some of this amount (probably about half, $5000.00) is for all of these extras that would have been explained to you when you spoke with the financier. You also have tax, tag, and title that would have been added on. This is required by law and would have been several thousand dollars. Now, the minute you drove that new car off the car dealerships lot it became a 'used' vehicle and depreciated by approximately $5000.00. See where I am going here? That is what happens when you buy 'new'. Because you are young and have a child is no excuse to blame the car dealership for your in-experience. If you did not know how to buy the car you could have asked your parents for help or researched it on the internet.

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#1 UPDATE Employee

New Management

AUTHOR: Larry Miller Chrysler Jeep Dodge General Manager - (U.S.A.)

POSTED: Thursday, December 11, 2008

We at Larry Miller Chrysler Jeep Dodge are a family owned dealership. We are very sorry for the experience that this family went through. At the time of the experience the employee mentioned was not an actual employee of our dealership and has never been. We have since changed our management team, sale staff and our sales approach. We feel we are in a very good position to serve this community in all of their automotive needs.
We welcome feedback on how we can improve.

Thank you,
Larry Miller Chrysler Jeep Dodge ~ General Manager

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