Report: #107377

Complaint Review: Larry Miller Toyota

  • Submitted: Tue, September 07, 2004
  • Updated: Sun, November 30, 2008
  • Reported By: AZ Arizona
  • Larry Miller Toyota
    8425 W Bell Road
    Peoria, Arizona
    U.S.A.

Show customers why they should trust your business over your competitors...

On September 5, 2004 I Clara went to Larry Miller Toyota to purchase a vehicle. I was interested in a 2004 Tundra 4 door.

I was under the impression that my trade was going to be paid in full and I was also going to receive a $1500.00 cash rebate to apply towards my purchase.

The deal was made in such a hurry that my head was spinning. I was put in financing about 8:30 PM. I was still thinking that my deal was for them to pay my trade off and I in turn purchase my vehicle with the rebate and by me putting down 500 dollars down.

This would have made a total of $2000.00 off of the purchase of the truck.

I signed one contract stating the 1500.00 rebate and another one saying I had put 500.00 down, I was told this one was like a promisery not saying I gave them $500.00 I realized when I went home that I had been had because the total financing was going to be 31000 thousand, should have been 28,250 some where around there

I was so rushed that even Albert the finance manager was confused and he expressed this several times. I went to the Larry Miller Toyota on Monday the 6th and explained to them that this was not the agreement we had. I was told the deal was done and there was nothing they could do. Well come to find out that they had submitted a different contract to the bank than the one they gave me. I did not have a copy of this contract either. When they realized this they gave it to me then. The rebate of $1500.00 is no where in my contract and I signed the rebate to them thinking it was in my purchase price.
Larry Miller did me a dirty deal.

I want out of my contract and my 2002 toyota tacoma quad 4 X 2 back. In essence my deal was not explained to me and I signed not know that they had altered the numbers they had orginally gave me.

I did not know a different contract was sent over than the one thay had given me
Can some one please help

Clara
Arizona
U.S.A.

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This report was posted on Ripoff Report on 09/07/2004 08:58 PM and is a permanent record located here: http://www.ripoffreport.com/reports/larry-miller-toyota/peoria-arizona-85382/larry-miller-toyota-ripoff-peoria-arizona-107377. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
0Author
6Consumer
0Employee/Owner

#1 Consumer Suggestion

Read before you sign

AUTHOR: Kidnkorner - (U.S.A.)

It's sad that this sort of thing happens every day. People often think that the people they are dealing with are honest and abide by what they say. The reality is it's a song and a dance to get you to sign paper work he often contradicts what was offered.

Future buyers can learn from this mis-hap. Don't be rushed into anything, if you truly don't have time walk away and come back when you do have time. Buying a car is potentially the 2nd largest purchase you will ever make, why rush or allow yourself to be rushed.

Read everything you will be signing, if you don't understand something ask for them to explain it until you do, if you still don't come back with someone who can help you. If anybody promises you something or says they are getting you some kind of deal or bonus, ask them to put it in writing and sign it. If they don't do it then and there or say "it will be in your contract," they are probably lying. If something seems fishly it probably is.

Please note that once you drive a vehicle off the lot you most likely are stuck with it. Research your states right of rescission laws regarding auto loans.

By all means if you have NEVER purchased a car before be sure to take someone who has bought a few with you.
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#2 Consumer Comment

Albert was not confused

AUTHOR: B - (U.S.A.)

"... was so rushed that even Albert the finance manager was confused and he expressed this several times..."

Believe me, Albert was not confused in the least. He wanted papers flipping around his desk as fast as he could, telling you to sign here and there without getting a chance to read any of them. He does this 8-10 hours a day, believe me - he was not confused in the least.

Sorry you got a rotten deal, but the old adage "read before you sign". If you are so rushed you don't have time to READ everything just say you'll be back tomorrow when you have more time. They will howl, but you'll end up with a better deal if they are trying to mess with the figures.
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#3 Author of original report

Dont trust Mike Terry, Robin Eveland and John Ellegard, they all lie.

AUTHOR: Clara - (U.S.A.)

I learned a few things and would like to share them with everybody.



If possible try to get your bank to finance your vehicle, I had my own loan but somehow a contract I did not sign was sent instead. They are such liars that people like Mike Terry will find a way to screw the customer anyway.



Don't sign this form subject to approval

Make sure your contract has a purchase order with it Follow through on everything they do even if they lie which they will Don't sign for gap, check your car insurance to see if they offer it

If a second contract is written get an acknowledgment of rewritten contract.



Dont let the finance department talk you into anything. Nothing is given to us as a consumer for free, we are charged somewhere in the contract for it. The more they talk us into buying the more they get paid.



This issue was resolved but, I as a conusmer am not happy the way I was treated. I tried all my resourses like the BBB, AADA and the news channels but I still had to do my own homework. Dont give up and fight back until the issue is resolved.



Dont trust Mike Terry, Robin Eveland and John Ellegard, they all lie. All work for Larry Miller Toyota (how sad)
Respond to this report!

#4 Author of original report

Dont trust Mike Terry, Robin Eveland and John Ellegard, they all lie.

AUTHOR: Clara - (U.S.A.)

I learned a few things and would like to share them with everybody.



If possible try to get your bank to finance your vehicle, I had my own loan but somehow a contract I did not sign was sent instead. They are such liars that people like Mike Terry will find a way to screw the customer anyway.



Don't sign this form subject to approval

Make sure your contract has a purchase order with it Follow through on everything they do even if they lie which they will Don't sign for gap, check your car insurance to see if they offer it

If a second contract is written get an acknowledgment of rewritten contract.



Dont let the finance department talk you into anything. Nothing is given to us as a consumer for free, we are charged somewhere in the contract for it. The more they talk us into buying the more they get paid.



This issue was resolved but, I as a conusmer am not happy the way I was treated. I tried all my resourses like the BBB, AADA and the news channels but I still had to do my own homework. Dont give up and fight back until the issue is resolved.



Dont trust Mike Terry, Robin Eveland and John Ellegard, they all lie. All work for Larry Miller Toyota (how sad)
Respond to this report!

#5 Author of original report

Dont trust Mike Terry, Robin Eveland and John Ellegard, they all lie.

AUTHOR: Clara - (U.S.A.)

I learned a few things and would like to share them with everybody.



If possible try to get your bank to finance your vehicle, I had my own loan but somehow a contract I did not sign was sent instead. They are such liars that people like Mike Terry will find a way to screw the customer anyway.



Don't sign this form subject to approval

Make sure your contract has a purchase order with it Follow through on everything they do even if they lie which they will Don't sign for gap, check your car insurance to see if they offer it

If a second contract is written get an acknowledgment of rewritten contract.



Dont let the finance department talk you into anything. Nothing is given to us as a consumer for free, we are charged somewhere in the contract for it. The more they talk us into buying the more they get paid.



This issue was resolved but, I as a conusmer am not happy the way I was treated. I tried all my resourses like the BBB, AADA and the news channels but I still had to do my own homework. Dont give up and fight back until the issue is resolved.



Dont trust Mike Terry, Robin Eveland and John Ellegard, they all lie. All work for Larry Miller Toyota (how sad)
Respond to this report!

#6 Author of original report

Dont trust Mike Terry, Robin Eveland and John Ellegard, they all lie.

AUTHOR: Clara - (U.S.A.)

I learned a few things and would like to share them with everybody.



If possible try to get your bank to finance your vehicle, I had my own loan but somehow a contract I did not sign was sent instead. They are such liars that people like Mike Terry will find a way to screw the customer anyway.



Don't sign this form subject to approval

Make sure your contract has a purchase order with it Follow through on everything they do even if they lie which they will Don't sign for gap, check your car insurance to see if they offer it

If a second contract is written get an acknowledgment of rewritten contract.



Dont let the finance department talk you into anything. Nothing is given to us as a consumer for free, we are charged somewhere in the contract for it. The more they talk us into buying the more they get paid.



This issue was resolved but, I as a conusmer am not happy the way I was treated. I tried all my resourses like the BBB, AADA and the news channels but I still had to do my own homework. Dont give up and fight back until the issue is resolved.



Dont trust Mike Terry, Robin Eveland and John Ellegard, they all lie. All work for Larry Miller Toyota (how sad)
Respond to this report!
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