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Report: #794271

Complaint Review: las vegas lock and key service - las vegas Nevada

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  • Updated:
  • Reported By: tony clark — diamond bar California United States of America
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  • las vegas lock and key service 10120 w. flamingo rd ste 4/237 las vegas, Nevada United States of America

las vegas lock and key service the owner is Eric and Jack scamed my brother destroyed my truck and threatend mr brother las vegas, Nevada

*UPDATE EX-employee responds: False Ripoff rebort!

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i just detailed my 06 ford expedition on 10-17-11 cost $325.00 my brother asked me to borrow my suv to go to vegas for the first time on his 21 st birthday weekend. he was staying at treasure island. saturday morning he calls me because the key would not turn over on the ignition it was jammed. so he finds a locksmith called las vegas lock and key the guy tells him 125.00 over the phone he tells him he''ll be there in 20 minutes. it took 2 hours for that guy and his son to stop by. during all of this valet was upset because they could not move the truck the guy tells him he needs to take a better look and he'll give him a firm quote in about 10 minutes. my brother agreed went to the restroom comes back the guy says he's all done and demands 250.00 cash. my brother so embarrassed because valet was very upset agreed to pay the guy  but lost all his money gambling so took out his credit card they guy said no way jose cash only he then damands my brother to go to the casino cage to withdraw cash my brother said no because the casino charged $75buck for that transaction the guy then tell his son to get back in the truck and to undo the work they done. he verbally threatend my brother

gets back in the vehicle purposelly starts destroying the interior with some kind of dirt or tar on his shoes. my brother thinking i just detailed my vehicle tells him to stop and he'll get cash. my brother comes home i called the guy to get his insurance to redo my carpets he then calls me a f@*king gypsy and that i deserved it and next time he sees me or my brother he's gonna shoot us. i also reported him to the bbb. 

This report was posted on Ripoff Report on 11/01/2011 09:14 PM and is a permanent record located here: https://www.ripoffreport.com/reports/las-vegas-lock-and-key-service/las-vegas-nevada-89147-8394/las-vegas-lock-and-key-service-the-owner-is-eric-and-jack-scamed-my-brother-destroyed-my-t-794271. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 UPDATE EX-employee responds

False Ripoff rebort!

AUTHOR: las vegas lock and key - ()

POSTED: Thursday, November 14, 2013

 This is Las Vegas Lock & key and me and my son were the ones who did the job, first off everthing this guy is saying is a complete lie i just saw this. Very ridiculous first off we got to the valet we told the guy the price before we even started the job and he agreed to it. We finish the job and he is stalling us about an hour to get the money it didnt look like he had any money but finally he brang a credit card out and we charged him the price of $250 just like what we quoted him before we even started to work on the car and the funny thing is the guy didnt say a word and thanked us for the work we did. Then 2 weeks later i see the guy trying to dispute the charge and trying to accuse us of dirtying his car with mud? such a ridculous accusation their is no mud anywhere in the valet and no way that we had mud on us. We did the job for the guys brother who we met at the casino the owner of the car was not their it was his brothers. And the guys brother is the one who dirtied his car not us he is just trying to find a way to blaim us and get money back in a dirty way we come to help this guy and he returns the favor with lies. We also won the credit card battle this guy was trying to fight it but the credit card company saw that this guy was obviously trying to scam his money back he signed the credit card slip and the receipt. Nobody was harrassed no carpet was dirtied the guys ignition was fixed he left happy and thanked us and 2 weeks later he tries to dispute the call and make false claims.

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