Report: #1051719

Complaint Review: Lasership

  • Submitted: Fri, May 17, 2013
  • Updated: Fri, May 17, 2013
  • Reported By: Anonymous — Massachusetts
  • Lasership
    1912 Woodford Road Vienna, VA 22182
    Vienna, Virginia

Lasership Lasership never delivered my package but online status said it was delivered. Vienna Virginia

Show customers why they should trust your business over your competitors...

I placed an order through on 5/4/13. Lasership website said they received my package arrived at their facility on 5/7/13. Then the next update it said that my package was delivered to the front door on 5/1/13 at 6:16pm. I never received my package. We were home that evening and we live on a small cul-de-sac street with only 5 other houses. We never saw a delivery truck come down our street. I contacted again and they said they will ship a new order for me with expedited shipping, we shall see if the package will indeed arrive this time. I don't think Lasership is a trust-worthy company and hope that online retailers such as and will stop using them. UPS and Fedex are more reliable and I never have issues getting packages from LLBean since they always use UPS. Shame on Lasership for their poor customer service. 

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