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Report: #1397276

Complaint Review: Latestfashions - Portland Oregon

  • Submitted:
  • Updated:
  • Reported By: Meg — Vancouver Washington United States
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  • Latestfashions 6312 SW Capitol Hwy, #421 Portland, Oregon USA

Latestfashions (Styleworks may be a partner) Responded to an ad featuring several types of watches, jewelry, etc with offer of obtaining one item for shipping charge of 6.99 only to introduce product. Selected a watch and received it from Style Works. Did not agree to any additional purchases; looked for and found no verbiage on the ad indicating this action would 'enroll' me in any kind of ongoing purchase agreement. On 8/31 I received a package from Latestfashions containing another watch - I didn't order it and have never heard of this company. No invoice, just a packing slip inside with the watch. I am contacting my credit card company to list this as a fraudulent charge under the assumption they will try to bill me. Portland Oregon **Author of this Report is NOT CONFIRMED**  

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In July, 2017 I responded to an online ad/offer from Style Works, apparently located in Detroit, Michigan.  The ad featured several kinds of accessories ( watches, jewelry, etc) and had a one-time offer to select one type of accessory and you would receive that free, with a shipping charge of 6.99.  I carefully looked for any wording that indicated this would activate a repetitive order or would create an ongoing shipment - there was no such wording and I did not request any additional shipments.  I chose to receive a men's watch, which was shipped and received.  This was a vinyl band, Q&Q quartz watch with a dark blue face.  No paperwork - no indication that this was anything other than a one-time deal

On August 31 I received a package from Latestfashions, listed as shipped from 6312 SW Capitol Hwy, #421, Portland, Oregon.  I did not order anything from this company - had never heard of them.  The package contained the exact same Q&Q watch I had received from Style Works.  No invoice, only a shipping slip.  There is a phone number on it, which I called.

I spoke with Leona, a customer service rep, who tried to tell me the small print on the ad said I had agreed to ongoing shipments.  I told her it absolutely did not - I had been careful to look for any such wording and there was none.  she argued that the agreement wording was there.  I argued back and said this constitutes consumer fraud.  Leona then gave me a cancellation number to cancel "any future shipments."  I asked to speak with her supervisor, who was "busy on a call with another customer". 

I told Leona I would not pay any amount for this second watch.  She argued that I had agreed to do that, etc. etc.  I stated that I was filing a consumer fraud complaint against them.  Through the next 15 minutes Leona went from saying I had to pay the full amount for the second watch, to saying they "would meet me halfway", then saying they would, "give me a 75% refund as a good faith gesture", and finally agreed to " a full 100% refund.  She gave me another confirmation number and said she would be sending me an email confirming the cancellation of the 'agreement' and also confirming the full refund.  m waiting for the email.  I will be alerting my credit card company that any charges from StyleWorks or Laterstfashions are not authorized.  

This is very clearly a consumer fraud scam.  Leona is very smooth - I can see where many people would simply give up and take the cancellation and take the $99.98 hit, which is what they charge for the subsequent shipments.  This racket needs to be shut down.  

This report was posted on Ripoff Report on 09/01/2017 09:56 AM and is a permanent record located here: https://www.ripoffreport.com/reports/latestfashions/portland-oregon-97239/latestfashions-styleworks-may-be-a-partner-responded-to-an-ad-featuring-several-types-o-1397276. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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