Report: #608947

Complaint Review: LCD Digital TV

  • Submitted: Mon, May 31, 2010
  • Updated: Mon, May 31, 2010
  • Reported By: Teresa — Bucksport Maine United States of America
  • LCD Digital TV
    4540 Campus Drive
    Newport Beach, California
    United States of America

LCD Digital TV Revolusun, LLC I returned my purchase in Jan '10 and I've yet to receive my credit Newport Beach, California

Show customers why they should trust your business over your competitors...

November 20, 2009 I ordered a 7" LCD Digital TV from LCD Digital TV.  My credit card was charged 11/23/2009 under the name Revolusun, LLC for $129.98. 

Out of a possible 135 channels, I could only get two stations.  Neither of them came in clear.  Due to the holidays, I did not get around to sending the television back until January 11, 2010.  I sent the TV back with insurance and tracking purchased at my local post office. 

The company rec'd the TV on Jan/14/2010 @ 11:01am.  Tracking # 0308 2690 0001 4333.  That was it; never rec'd credit on my account. 

I have emailed this company; response on my first email was "OK".  That was on 2/22/2010.  I sent two more emails after that and no response.  Every time I called the company I would get a voicemail service.  I left several messages and no one ever returned my calls. 

I got in touch with the BBB of CA.  They in turn sent out a letter to LCD Digital, giving them 14 days to respond.  Then a second letter went out giving them another 14 days.  BBB of CA emailed me to let me they never got a response from the company. 

I sent a letter and email demanding my credit in 14 days.  I sent it certified.  It was signed for by a Kacy E on 3/25/2010.  And again, nothing. 

My credit card company told me I should've imformed them earlier.  I thought I could handle this on my own.  Apparently not. 


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