• Report: #323440
Complaint Review:

LD Products LDProducts L D Products Ld Products Ldproducts.com

  • Submitted: Thu, April 03, 2008
  • Updated: Thu, April 03, 2008

  • Reported By:New York New York
LD Products LDProducts L D Products Ld Products Ldproducts.com
2500 Grand Ave Long Beach, California U.S.A.

LD Products LDProducts L D Products Ld Products Ldproducts.com ink cartridges Long BeachLong Beach California

REBUTTAL BOX™ | Respond to this Report! | Consumer Comment

What's this?
Corporate Advocacy Program

Show customers why they should trust your business over your competitors...

What's this?
What's this?
Is this
Ripoff Report
About you?
Ripoff Report
A business' first
line of defense
on the Internet.
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

Does your business have a bad reputation?
Fix it the right way.
Corporate Advocacy Program™

Set the record straight:
Arbitration Program

SEO Reputation Management at its best!

I ordered compatible ink cartridges from LD Products. They leaked and did not print. They sent me replacements which did not fit the pritner at all. They asked me to send it all back with the company supplied mailing label, which I did. NO refund. I called for 6 weeks in a row and never a refund. They said they lose track of packages as they get a lot of returns, and they are always backed up. Same story every time I called. Finally, I asked if they would give me refund if I ordered new OEM cartridges. Fine they said - refund minus shipping costs. I paid for the new OEM cartridges which came, and when I tried them out found my $200 printer was ruined from their poor compatible ink cartidges that leaked. When I called them back, they said no refund at all for OEM cartridges - basically - too bad. So I was out a printer and could not use over a $100 of OEM ink. I called their manager who said that he'd make sure I got a refund. Well that was over 13 business days ago, and I just got off the phone the rep is telling me the same thing I have heard over and over before -we don't have your pacakage - call us back later - we're backe up. I should also mention that I sent this batch of ink to them USPS signature reciept, sent a letter to their manager and tried to call him directly. All efforst have come to nothing. I still don't have a refund, my printer went into the trash thanks to them, and now I get a answering service on the manager's phone that says just leave a message if you're looking for a refund. That should tell you something. Don't use this place unless you want to ruin good equipment and throw your money away. This is the worst online and customer service I have ever experienced.

Joe C.
New York, New York

This report was posted on Ripoff Report on 04/03/2008 02:10 PM and is a permanent record located here: http://www.ripoffreport.com/reports/ld-products-ldproducts-l-d-products-ld-products-ldproductscom/long-beach-california-90815/ld-products-ldproducts-l-d-products-ld-products-ldproductscom-ink-cartridges-long-beachlo-323440. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Click Here to read other Ripoff Reports on LD Products LDProducts L D Products Ld Products Ldproducts.com

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Search Tips
Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?