• Report: #1041547
Complaint Review:

Le Derme Lux

  • Submitted: Sun, April 07, 2013
  • Updated: Sun, April 07, 2013

  • Reported By: Pat — Yuma Arizona
Le Derme Lux
Internet United States of America

Le Derme Lux Beware of ordering from this company! No physical address or phone number to dispute! Internet

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I recently ordered a Le Derme Lux trial sample of skin cream tor $4.95. I carefully read the ad & no where was it stated ( on the screen I selected) that there weren't any other obligations. I was relieved & didn't hesitate to try it out. When I found that my allergies couldn't handle it - I ended up at my Docs office. Shortly thereafter I received a call from the Capital One Fraud Division. They had frozen my card saying they thought that I might have a fraudulent charge on it of $89 from Le Derme Lux. I was shocked because I hadn't read that anywhere on the webpage I ordered from. I do not want their product.

I made attempts to try & call them & couldn't find their phone number or fax or physical address. I did send a complaint on their website & have heard nothing back. I would like to warn other people of my experience. I know that for every one of us that file a complaint - there are many more people who have had this done to them also. We (consumers) need to speak out & demand transparency if these companies who tend to mislead us. In closing after doing more web research I did find other free trial Le Derme ads that indicated there were strings attached. This company needs to get it's act together! It seems ridiculous for a person to be stuck with a product they don't want & can't use.

This report was posted on Ripoff Report on 04/07/2013 08:58 PM and is a permanent record located here: http://www.ripoffreport.com/reports/le-derme-lux/internet/le-derme-lux-beware-of-ordering-from-this-company-no-physical-address-or-phone-number-to-1041547. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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