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Report: #701875

Complaint Review: LeanSpa - Internet

  • Submitted:
  • Updated:
  • Reported By: Margie — Jacksonville Florida United States of America
  • Author Not Confirmed What's this?
  • Why?
  • LeanSpa Internet United States of America

LeanSpa Offered free sample for $4.95 shipping with 10 days to cancel enrollment, then charged $79.99 after cancellation, Internet

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LeanSpa offers an acai berry supplement that is supposed to boost loss of belly fat. 

This website tells of a supposed news reporter who conducts a test of the Leanspa acai berry supplement with glowing results:  http://consumertipsonline.net/health/us4.php?t=40.  It looked legitimate, so I signed up for the free sample, which was supposed to include a free pedometer. 

The supplement arrived, but there was no pedometer.  It took 2 days of trying to reach customer service.  I called during their posted hours, but would get a recording telling me their hours or would go onto an endless hold. 

When I finally reached them, they said they had run out of pedometers and would ship it the next week.  I waited a couple of days then tried again to reach them to cancel the order, figuring I'd never see the pedometer if I cancelled before it came.  But the deadline for cancellation without further charge was fast approaching. 

Never could get anyone on the phone so I used the online cancellation.  When I reviewed my bank activity, they charged $79.99 to my card that same day.  I sent them 2 emails, with no response.  So I called my bank and am in the process of disputing the charge. 

This report was posted on Ripoff Report on 03/02/2011 04:55 PM and is a permanent record located here: https://www.ripoffreport.com/reports/leanspa/internet/leanspa-offered-free-sample-for-495-shipping-with-10-days-to-cancel-enrollment-then-ch-701875. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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