• Report: #718423
Complaint Review:


  • Submitted: Sat, April 16, 2011
  • Updated: Sat, April 16, 2011

  • Reported By: m — North Branch Minnesota United States of America
181 Marsh Hill Rd Orange, Connecticut United States of America

LeanSpa Notes the phone number you call from and make you hold for 15 min and then hangs up on you when their refund has not been posted to your account! Orange, Connecticut

REBUTTAL BOX™ | Respond to this Report! | Consumer Comment

What's this?
Corporate Advocacy Program

Show customers why they should trust your business over your competitors...

What's this?
What's this?
Is this
Ripoff Report
About you?
Ripoff Report
A business' first
line of defense
on the Internet.
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

Does your business have a bad reputation?
Fix it the right way.
Corporate Advocacy Program™

Set the record straight:
Arbitration Program

SEO Reputation Management at its best!

I tried the LeanSpa "free trial" and paid only the S & H charges. 10 days later my account was charged $160.00 even though there is a two week time period in which you have to cancel your account in order to avoid these charges.

So I called LeanSpa and waited on hold two times for 10 minutes each time only to be hung up on/disconnected. It occured to me that they have my phone number on file so I tried from another number and got through, how convenient. When the Samantha, with customer service agreed to refund my money and gave me "RMA" numbers needed for return of the empty bottles I thought everything was fine.

Until two weeks later and still no refund posted to my account. So I called again. Hung up on again after being on hold for 10 minutes again and it occured they probably had this number on file so I used yet another number, how funny they answered. Their response...check with your bank, wait a couple of days and call us back. 

This report was posted on Ripoff Report on 04/16/2011 12:17 PM and is a permanent record located here: http://www.ripoffreport.com/reports/leanspa/orange-connecticut-06477/leanspa-notes-the-phone-number-you-call-from-and-make-you-hold-for-15-min-and-then-hangs-718423. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Click Here to read other Ripoff Reports on LeanSpa

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Search Tips
Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?