• Report: #718044
Complaint Review:


  • Submitted: Fri, April 15, 2011
  • Updated: Fri, April 15, 2011

  • Reported By: Carolyn — Independence Missouri United States of America
181 Marsh Hill Rd Orange, Connecticut United States of America

LeanSpa Offered a 30 free trial. Only to find out it was really a 14 day trial. Trial starts on the day you order, order on the weekend order does not ship until the 24 hours after the next business day. Orange, Connecticut

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Ordered a 30 day trial only to discover it was really a 14 day trial.  The 1st bottle arrived 5 days after order, second bottle arrrived 10 days.  Called to get the return number to send back the next day after ordering.  Was told would not be billed until the 27th of the month, unless I returned it before then.  Was billed on the 13th of the month for which I wasnt suppose to be billed until the 16th, returned order on the 13th.  Called and told I would have to wait 5-7 business days for my refund.  They refused to let me talk to a manager.  Sent me a email then saying my refund would be in 7-10 days.  Will never order off line again.

This report was posted on Ripoff Report on 04/15/2011 12:59 PM and is a permanent record located here: http://www.ripoffreport.com/reports/leanspa/orange-connecticut-06477/leanspa-offered-a-30-free-trial-only-to-find-out-it-was-really-a-14-day-trial-trial-s-718044. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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