ED Magedson – Founder
LED Christmas lighting Tri north lighting, led neon light Incomplete processing, slow processing, shipped late, received late, poor contact, and rude customer service. Internet
Incompetent warehouse. I ordered my items within plenty of time to arrive, a weeks worth of proccessing and another week for shipping. My order wasn't processed or shipped for two weeks and two days! They then shipped it with 2 day shipping, arriving on the 3rd day.
Incompetent customer service. My first 3 emails weren't replied to, "has it shipped yet?", "I need it in 3 Days!", and "I see that you sent it but i was just sending a cancelation". When I received my order 4 days after I needed it, I sent another, 4th, email informing them that it wasn't complete, only receiving 6 out of 8 Items even though the emailed order invoice stated a complete packing slip. They were unsympathetic and rude with a curt reply, finally a reply nonetheless. Informing me they "refunded the unshipped items" with no receipt, and I "can pay for the items to be returned"!
I am not satisfied with such poor service as a whole! And from every department I had to deal with.
This report was posted on Ripoff Report on 04/08/2014 09:26 AM and is a permanent record located here: http://www.ripoffreport.com/reports/led-christmas-lighting/internet/led-christmas-lighting-tri-north-lighting-led-neon-light-incomplete-processing-slow-pro-1137194. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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