Complaint Review: Legacy Inmate Communications - Cypress California
- Legacy Inmate Communications 10833 Valley View St #150 Cypress, California USA
- Phone: (800) 670-0015
- Web: www.legacyinmate.com/
- Category: Telephone Companies
Legacy Inmate Communications Legacy Collect Charged additional $17.58 for a call that I only authorized for $1.00 Cypress California
listed on other sites?
Those sites steal
Ripoff Report's
content.
We can get those
removed for you!
Find out more here.
Ripoff Report
willing to make a
commitment to
customer satisfaction
Click here now..
On 06/26/2015 my bank account was charged for $17.58, presumably for a call to a jail in Lake County, IL. I did not make or receive any calls on that day. The previous day I received a call from an inmate at that jail and approaved a charge in the amount of $1.00.
After discovering the fraudulant charge, I researched this company and found that I am not alone. It appears that once they get your bank account information they start charging for either calls you haven't made or calls that you authorized for a significantly lower amount. What a scam.
I have contacted the company, asking for a refund. I also contacted my bank, the Better Business Beuru and this site, hoping for a refund of the $17.58. Bottom line, be careful of these "collect call" companies. They will process charges that you do not approave and they seem to be getting away with it.
This report was posted on Ripoff Report on 06/27/2015 09:21 AM and is a permanent record located here: https://www.ripoffreport.com/reports/legacy-inmate-communications/cypress-california-90630/legacy-inmate-communications-legacy-collect-charged-additional-1758-for-a-call-that-i-o-1238339. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
If you would like to see more Rip-off Reports on this company/individual, search here:
Advertisers above have met our
strict standards for business conduct.