• Report: #912758
Complaint Review:

legacy publishing

  • Submitted: Mon, July 16, 2012
  • Updated: Mon, July 16, 2012

  • Reported By: tim — sebastopol Colorado United States of America
legacy publishing
511 wisconsin dr new richmond, Wisconsin United States of America
  • Phone: 800 460 2235
  • Web:
  • Category: Library

legacy publishing refusal to refund monies misrepresenting money back guarenteed promise advertized non responsive new richmond, Wisconsin

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My business partner, Margaret, ordered the total transformation program materials on a  phone in sales promotion off of the radio, offered with a moeny back guarentee , and for free if questionaire was completed and sent to them.  THe sailes person took her debit credit card number for the initial charge downpayment for the program materials.  She did the questionaire and sent it ,and then changed her mind on wanting the program . She called 7 times, with no one answering each time, letting phone ring up to 10 rings or more .   No response.  THey recently sent a demand for payment of 260.$ and threat of collections if she did not pay. She finally called back and got someone who refused cooperation, an Erik .   She complained and got no cooperation in the refund request. I am calling them and credit card company card fraud department. THis is the second like complaint we know of reported to your agency on this company. Please assist us in stopping them charging her card and in getting the refund.  ,  TIm

This report was posted on Ripoff Report on 07/16/2012 11:16 AM and is a permanent record located here: http://www.ripoffreport.com/reports/legacy-publishing/new-richmond-wisconsin-54017-2613/legacy-publishing-refusal-to-refund-monies-misrepresenting-money-back-guarenteed-promis-912758. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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