• Report: #314979
Complaint Review:

Legacy Visa

  • Submitted: Wed, March 05, 2008
  • Updated: Wed, March 05, 2008

  • Reported By:Franklin Maine
Legacy Visa
PO Box 5097 Sioux Falls, South Dakota U.S.A.

Legacy Visa, First National Credit Card Additional charges after paying balance in full ,closed account Sioux Falls South Dakota

REBUTTAL BOX™ | Respond to this Report! | Consumer Comment

What's this?
Corporate Advocacy Program

Show customers why they should trust your business over your competitors...

What's this?
What's this?
Is this
Ripoff Report
About you?
Ripoff Report
A business' first
line of defense
on the Internet.
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

Does your business have a bad reputation?
Fix it the right way.
Corporate Advocacy Program™

Set the record straight:
Arbitration Program

SEO Reputation Management at its best!

First, I was fully aware of the high charges when I obtained this card. I do not dispute them. I got this card to help me through a tough time while I resolved my credit issues. Once I was comfortable with my credit again, I called and cancelled my card (12/07). January of 2008 I phoned the company and asked what my payoff amount would be. They gave me the amount, I informed them I would be sending a check for payment in full that day, I asked if there would be any additional charges and was told no.

I sent a check that day for the amount I was told was the payoff, and marked my check "paid in full". Six days following this I received a call from the company informing me my monthly payment was late. The woman was very kind, I told her about the check being mailed, gave her the amount, check number and date of the check...she told me a late fee had been tacked onto my account, but under the circumstances she would have that waved.

Now, in March I just received a statement with a bill for $32.68. I called the company that day, asked for a supervisor (the woman that answered was quite unhelpful) and was told no supervisors were available and I wouold be contacted as soon as they became available. I was never contacted.

Today, 3/5, I phoned the company again. Again, I explained my situation, but the representative kept telling me my last payment was late and I was issued a finance charge as well as the late fee. On my closed account...that I paid in full! I asked for her manager/supervisor and have gotten the same runaround. No one has called me back. I think these charges are bogus and sneaky and should be removed, but I am getting nowhere!!

Franklin, Maine

This report was posted on Ripoff Report on 03/05/2008 11:33 AM and is a permanent record located here: http://www.ripoffreport.com/reports/legacy-visa/sioux-falls-south-dakota-57117/legacy-visa-first-national-credit-card-additional-charges-after-paying-balance-in-full-c-314979. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Click Here to read other Ripoff Reports on Legacy Visa

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Search Tips
Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?