legomug.com Build-on Brick Mug Advertising a product, taking money via through shopify.com West Seneca New York

Went to purchase a gift by clicking on an ad on Facebook.  Was directed to a site that looked legitimate.  Saw that it was a secure site, so I went ahead with purchase.  Bought two items.  Received an email confirmation, but no more details.  They also messaged me on Facebook and told me to ask questions there.  I asked about delivery, tracking, etc.  Received no reply.  Message was "seen" however.

I tried to report this scam to Facebook, also went to BBB.  I should've read the comments on their Facebook page.  It is loaded with negative comments from people who were scammed.  Then I looked up their address on their "website."  This address is same as other scam/rip off businesses.   I wish we all didn't need to be extremely careful when making purchases online.  I can't think of a more low down way to make a buck. Sad