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Report: #805045

Complaint Review: Leigh-Ann Kline - Collegeville Pennsylvania

  • Submitted:
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  • Reported By: Jenn — Elkridge Maryland United States of America
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  • Leigh-Ann Kline Collegeville, Pennsylvania United States of America

Leigh-Ann Kline Leigh-Ann Kline Weddings, Leigh-Ann Kline Unity Candles, LA Kline, Focus on Design Non-delivery, unrepsonsive, no refund Collegeville, Pennsylvania

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I made a purchase from Leigh-ann Kline when she had an Etsy account back on May 26, 2011 for a custom monogram unity candle for my wedding in September. On the listing she says it takes 6-8 weeks to complete the order and ship out-- so the worst case scenario is that it would arrive at the end of July. Wrong.

I still had not received the candle the week before the wedding and asked her to cancel the order. She was unresponsive. I never received the candle so I opened a case on ETSY. She replied with a tracking number -- which never delivered to my address.

I had to go out and purchase a seperate unity candle the day before my wedding. What a headache.

I have reopened my case on Etsy , however, the seller is no longer responsive and will not issue me a refund for a product that was never delivered to me.

I tried to go to the Etsy sellers webpage and it appears that she has deactivated her account. However, she now has a website where you can purchase her candles.

Buyer beware!!! You may not receive your product like me or a refund!!!

This report was posted on Ripoff Report on 12/05/2011 07:11 AM and is a permanent record located here: https://www.ripoffreport.com/reports/leigh-ann-kline/collegeville-pennsylvania-/leigh-ann-kline-leigh-ann-kline-weddings-leigh-ann-kline-unity-candles-la-kline-focus-o-805045. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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