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Report: #1373806

Complaint Review: LEISURE GETAWAYS, INC - SPRING Texas

  • Submitted:
  • Updated:
  • Reported By: VICTOR — LAS VEGAS Nevada USA
  • Author Confirmed What's this?
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  • LEISURE GETAWAYS, INC 25010 OAKHURST DR. STE#200 SPRING, Texas USA

LEISURE GETAWAYS, INC LISA JARVIS TOOK MY MONEY BUT DID NOT RECEIVE TRAVEL POINTS AND BENEFITS AS PROMISED SPRING Texas

*REBUTTAL Owner of company: Leisure Getaways, Inc

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I attended a free meal for a TimeShare/travel plan presented by Leisure Getaways of Spring Texas.  They did the typical credit card process and both failed.  They offered 20,000 points for Resorts with Interval Co plus Cruises.  They offered other products like $100 resuraunt card for $20. I paid cash $5,895 for the Plan.   This was was Jan 5,  2017. They said it would take a couple months to set up my account.

It is now five months and I can not use any services offered.  I have an account but no points. I called to make reservations, but they never called back.  I used cash to take a four day vacation in April.   I have an account with Interval but all they want is $99 to renew for next year.

This report was posted on Ripoff Report on 05/17/2017 01:04 PM and is a permanent record located here: https://www.ripoffreport.com/reports/leisure-getaways-inc/spring-texas-77386/leisure-getaways-inc-lisa-jarvis-took-my-money-but-did-not-receive-travel-points-and-ben-1373806. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
0Author
0Consumer
1Employee/Owner

#1 REBUTTAL Owner of company

Leisure Getaways, Inc

AUTHOR: Leisure Getaways, Inc - (United States)

POSTED: Wednesday, November 15, 2017

Victor,

 We are sorry to hear about your recent experience with our company and would enjoy the opportunity to address these concerns.  

 Our records show that your new account has been set up for many months now.  Please call 800-896-9308 * 176 moving forward for ALL your ongoing travel needs.  We can offer you discounts on ANY aspect of traveling using both your new account and our corporate accounts.  There are no limitations to the amount of travel you can book each year, size of unit, time of the year, and most importantly location.  Because we have ownership of numerous accounts we can always offer you the best pricing and options through the concierge department.  

 Please call myself directly at 281-825-3844 for immediate assistance.  We look forward to speaking with you soon.  

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