Report: #943178

Complaint Review: Ripoff Report | Lenders Cloud Verified TRUSTED Business | Ripoff Report Verified™ …businesses you can trust Lenders Cloud strives to bring our clients the best products available, from business financing to credit card processing. Lenders Cloud partners with your business to not just acquire resources for you but to be the last finance consultant you ever deal with. Lenders Cloud is the premier provider of working capital in the United States.

  • Submitted: Tue, September 18, 2012
  • Updated: Fri, February 17, 2017
  • Reported By: Exposing — Tustin California USA
  • Lenders Cloud Verified TRUSTED Business | Ripoff Report Verified™ …businesses you can trust Lenders Cloud strives to bring our clients the best products available, from business financing to credit card processing. Lenders Cloud partners with your business to not just acquire resources for you but to be the last finance consultant you ever deal with. Lenders Cloud is the premier provider of working capital in the United States.
    260 Newport Center Dr
    Irvine, California
    United States of America

Lenders Cloud Verified TRUSTED Business REVIEW: Customer Satisfaction Commitment: Lenders Cloud is dedicated to guiding you through the complicated process of finding not just a loan, but, the correct loan for your business. By using creative strategy and incomparable service we will show you how funding a business should be handled.
*UPDATE: Recognized by Ripoff Report Corporate Advocacy Program as a safe business service Lenders Cloud pledges to always resolve any issues: feel safe, confident & secure when doing business with Lenders Cloud recognized by Ripoff Report Verified™ as a safe business service.

Show customers why they should trust your business over your competitors...

Ripoff Report Verified™ REVIEW

EDitor's UPDATE: Positive rating and recognition has been given to Lenders Cloud for its full commitment to quality customer service.

Ripoff Report's discussions with Lenders Cloud have uncovered an ongoing dedication by the company to total client satisfaction. This means that clients can expect that the company will work towards finding a mutually satisfactory resolution to any concerns. Lenders Cloud listens carefully to client concerns and sees them as an opportunity to learn from past mistakes and become more efficient as a company in the services offered and the support for those services.

Lenders Cloud 's principal, has informed us that his personal philosophy is that solid relationships are at the heart of the business. As a successful businessman, Eric feels "It is critical to listen to his client’s needs and respond promptly properly. [continued below]....
....." By always putting his customers first, Eric hopes to grow Lenders Cloud to be a power for good and fair pricing in an otherwise unforgiving industry.

One of the things Ripoff Report learned in the course of its review is that typical customer feedback reads, "Lenders Cloud truly communicate all aspects of the service in a timely and effective manner. We are very pleased with the responsiveness that the employees show us. They are serious about meeting commitments, and deliver on their promises."

Lenders Cloud is Ripoff Report Verified
Ripoff Report Verified™ .. part of Ripoff Report Corporate Advocacy Business Remediation & Customer Satisfaction Program.A program that benefits the consumer, assures them of complete satisfaction and confidence when doing business with a member business..



The information provided in this report below is based on comments made by Eric during an onsite inspection held by a third party verification company with no biases towards Lenders Cloud.

Lender Cloud presents merchants with various options for business financing versus just one offer. They have 25-30 different options for their merchants which set them apart from their competitors. Eric stated the following about his company, "typically when somebody's only giving you one offer that means that they're making the most money off of it. We base our business model more on providing service and long-term, multi-step solutions to merchants. So we're not a big shot, but we do more custom work for customers."

Leads for Lenders Cloud are primarily obtained through cold calling through purchased lists. Eric went on to explain the sales process for his company, "we reach out to them, and see if they need more [or any] financing. If they say yes, we get them out an application and an informational packet. And then a lot of the times they don’t need financing right then and there, but they want to have it on file, so our guys reach out to them... on timed intervals to make sure they’re good. If they do need financing they send in the application and then we put them through our process."



CUSTOMER CARE & COMPLAINT RESOLUTION – LENDERS CLOUD

During the on-site interview, Eric was asked to describe a situation where a client was not satisfied with the level of service they received. Eric expressed that they don't receive very many complaints, "it’s a loan. So, there’s no fiddling with it. We are the broker. We collect the sources for them, they pick one, and then we put that paperwork in front of them. One of the good things about being a broker is you have a layer of protection there, in the lender, because the lender wants to make sure that the consumer has all their information, or understands the loan completely before they take it." He additionally stated, "when we’re going through the process: number one we don’t charge up front. So we work for free until we get them funding. Which I’m sure mitigates 99.9% of any complaint that we get."

When asked to comment on complaints posted on Ripoff Report's website Eric expressed that the comments were a personal attack by an anonymous third party, "[the] complaints are all more focused on damaging the ownership versus damaging the company. If you really read into them they’re everything from calling us...gay bashers to... child molesters and... everything in between. Making up fake companies that we had no involvement in, like the timeshare exchange or immigration exchange, saying that we were importing illegal aliens and then ripping them off. All these really outlandish things." To further assure future and current clients Lender Cloud undergoes several background checks in our to provide their services.

When asked what type of changes they have made to honor their commitment to making things right with the consumer per the request of Ripoff Report, Eric stated, "we’re more protective of our name and our situation... and really who we deal with, at the end of the day."

Lenders Cloud is proud to be a part of Ripoff Reports Corporate Advocacy Business Remediation and Customer Satisfaction Program, "I think for me it gives a level of comfort that we will have monitoring in place, as far as this is concerned. Ripoff Report has very high domain authority and with this giving a positive write up and really... making sure that... we have somebody internally there’s that’s watching. Just in case something like this were to happen again... either to the ownership here or to the company itself. And then being able to deal with that in a private manner is, I think, is worth its weight in gold."



LENDERS CLOUD – STATEMENT FROM THE MANAGING MEMBER

" Lenders Cloud is unlike any funding source available today. We provide a service and product which will leave you feeling as if you made an intelligent decision based on variety vs. a desperate need based loan you have no control over. Without small business our country would be doomed. Lenders cloud wants to empower those small businesses to make smart decisions on the funds they take and the impact it could have on their business.

Lenders Cloud 's account managers and agents have over 100 years of experience in business financing and welcome any challenge. Lenders Cloud takes employee satisfaction seriously as well. Employee feedback and surveys reveal comments such as this, "Working at Lenders cloud gives me the ultimate in flexibility and freedom to serve my clients in every way possible. I am one of the lucky ones because I love what I do. "

Ripoff Report was pleased to learn that Lenders Cloud 's past and current approach to business is focused on its pledge to total commitment towards client and employee satisfaction.



STATED IMPROVEMENTS FROM LENDERS CLOUD

Lenders Cloud recognizes that complaints posted on Ripoff Report (whether true or not) are issues that need to be addressed, not ignored. If handled correctly, complaints can be valuable learning opportunities. With the feedback generated by Ripoff Report's review, Lenders Cloud has made organizational changes allowing its clients and employees a more streamlined approach to problem resolution and a commitment to a great client experience.

In summary, after our review, which included discussions with Eric, Ripoff Report is convinced that Lenders Cloud is committed to quality delivery of services resulting in total client satisfaction.



How does a business get Ripoff Report Verified™

The member business allows Ripoff report to email everyone from the past. Those who respond to Ripoff report with a valid complaint must be take care of.. they have made a commitment that if anyone contacts Ripoff Report in the future, they will make things right within 14 days. The member business must err on the side of their customers. Otherwise the member business is off the program.

Ripoff Report has determined that Lenders Cloud meets Ripoff Report Verified™ standards which include a commitment to make a good faith effort to resolve any consumer complaints. Members of the Corporate Advocacy Business Remediation and Customer Satisfaction program do pay a fee for our on-site review, 24-hour monitoring and for support with customers to resolve any disagreements.

Ripoff Report sends a 3rd party service to do an onsite inspection of the new member business. The on-site inspection /review does not mean that the products or services offered by the business have been evaluated or endorsed by Ripoff Report, and has not made a determination as to the business' product quality or competency in performing services. We can verify, that Ripoff Report went to the business, verified their business or “work from home business”, there for, if a customer in the future does not get treated correctly, Ripoff Report can get the problem resolved. If not, and the customers is right, the member business will be taken off the Corporate Advocacy Program. Remember, Ripoff Report emailed every customer from the past that filed a complaint to make sure the member business made things right with customers from the past. Again, to err on the side of their customer, those from the past and those in the future.

Read more about why consumers should feel confident when doing business with a member of Ripoff Report's Corporate Advocacy Business Remediation & Customer Satisfaction Program. Yes, it’s a long name for a program that does a lot for both consumers and businesses alike.

Read about Ripoff Report Corporate Advocacy Business Remediation & Customer Satisfaction Program, a program that benefits the consumer, assures them of complete satisfaction and confidence when doing business with a member business. This program works.

As a matter of policy, when a business becomes a member of the Corporate Advocacy Program they agree to allow Ripoff Report to contact every client who filed a complaint so they can make things right with them. In order to confirm that the complaints were resolved, Ripoff Report is copied on all responses so we can insure that the member business did right by their customer.

NOW TO THE ORIGINAL REPORT THAT WAS FILED

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The Factor Exchange Irvine California Advance My Sales Capital Broker Costa Mesa, Irvine , California

Factor Exchange/ Affiliate Broker Program totally bogus..

Many of us want new jobs with new opportunities. We are either bored with what we are doing at the moment and desire new challenges, or dislike the place we are currently working and desperately want a change. Many of us would love to run our own businesses. The freedom and independence that this brings, answering only to you and working when you want is an incredibly desirable thing. However, the reality of this materializing is slim to none in most peoples cases. Most of us dont have the capital required to start a small business. ----> Welcome to the Merchant Cash Advance business called factor Exchange a true scam run by the owner. Others are frightened off by the risk factor involved. Your steady income will be gone as well as the fact that nearly 90 % of all new businesses fail within the first year due to Factor Exchange sucking all your merchant accounts dry.Affiliate marketing is a way around the risk and start up costs. Affiliate marketing costs nothing to join and the risk is minima so we thought until we met the owner. You paid according to what you produce and not according to how the company is performing. There are many wonderful affiliate programs for you to get involved with, however as with anything one needs to be cautious.Unfortunately, today we live in an age of internet and business fraud. Countless people loose large sums of money on these home business scams that Factor Exchange does. Unfortunately, the world of affiliate marketing is not immune to this.

While it is impossible to list every precaution a person should take, there are some signs that people can look for if your solicited by FACTOR EXCHANGE or it AFFILATES RUN AWAY. These dont always mean that the company is fraudulent but they should be looked into carefully like Factor Exchange.Unlike a loan, merchant cash advance funding is the purchase of a portion of a business future credit card sales at a discount. Many lull themselves into a false sense of security when it comes to affiliate marketing programs. They feel that, there is no cost to them money wise so they have nothing to loose. However, this isnt true we found out the hard way when Eric sucked 75000.00 dollars out of us. You may get away with no money being lost but you could lose loads of your next most precious commodity, that being time and your reputation. Youre going to have to work very hard to build up your affiliate marketing business so you will want to be legitimate.You should definitely ask the company for testimonials not fake ones like factor exchange gave us real ones that are verifiable. Dont rely on the ones that they post on their website. Anyone could have written these. Ask for names and addresses of people that you can contact to find out how the program worked for them. You can also try searching on your favorite search engine. By looking under scams or the company name, youll have a good chance of digging up any dirt that is there. Merchant cash advances help businesses access cash when they need it most.Read the testimonials carefully. If you find a few bad reviews, this shouldnt put you off. Sometimes people just are not cut out for certain programs. If there is more good than bad then things are likely okay. You can also use these testimonials for advice on what to do and what not to do.

Merchant cash advance funding is a painless, straightforward process from start to finish. If you have problems finding information then this should be a warning for you not to use Factor Exchange or do business with the owner. Good affiliate programs will have been around for a while and will have a track record. Resist the temptation to join up while the offer is still hot. If it is a good program it will still be there in 6 months time. If the product or service is worth having, there will still be plenty of profit to make out of it.The lure of running our own businesses attracts many. However, the reality of what is involved stops most of us before we get started. Affiliate marketing is a way to work for you without the financial risk. There are many great affiliate marketing programs in existence today. However, do not use factor exchange there are also many companies that are fraudulent like Factor Exchange. When deciding who to go with, check for testimonials. Use the internet to dig up the dirt google him or factor exchange and see what you find. Check the companys track record. ----> Return to the Merchant Cash Advance Companies Main Page. No track record at all can be as bad as a negative record. Beware of new companies. If they are worth it they will still be there in a few months time. Merchant Cash advance funding is typically available within a week of submitting the application since Factor Exchange takes weeks you will know it is a scam period. Im just saving anyone from the issues we had with him, nice guy but a total Bull Sh*ter nothing was real i not sure if he is to just stay away from Factor Exchange.Not a creditable outfit for honest people that is all i will say.. Thanks for reading ;)   

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