Report: #949323

Complaint Review: Lenovo

  • Submitted: Mon, October 01, 2012
  • Updated: Mon, October 01, 2012
  • Reported By: Nezrok — Barrie Ontario Canada
  • Lenovo
    1009 Think Place
    Morrisville, North Carolina
    United States of America

Lenovo Incredible Customer Service not! Morrisville, North Carolina

Show customers why they should trust your business over your competitors...

Against my better judgement, I purchased a Lenovo Computer. Bought the full warranty service package for hardware and software. Had a problem last week and called them up. A fast talking help desk person came on the line and was quick to advise me I would have to pay a one time charge of $87.00 or $187.50 for a year before they would help me and also advised me that I didn't have software support.

I was advised never to buy a Lenovo for this very reason! It's Dell from this point forward.

See Ya Lenova!
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