Complaint Review: Lenovo
I bought a brand new Lenovo Z580 laptop. I asked for reinstall disk when I purchased the laptop. I was told I did not need one for system reinstallation. My hard drive died after about 2 years. I bought a new hard drive. After I installed it, it turned out that I did need lenovo installation media to recover the system. I called Lenovo customer service, I was told that I have to pay $89 for the disk. I should NOT have to pay $89 for somthing I've already bought.
This is unfair practice and I'll never buy Lenovo again!
This report was posted on Ripoff Report on 05/26/2014 11:45 PM and is a permanent record located here: http://www.ripoffreport.com/reports/lenovo/nationwide/lenovo-steals-from-their-customers-when-their-laptop-hard-drives-die-san-jose-california-1149814. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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