Les Schwab Tires - willing to risk my life for a buck.... Antelope California

Your response is based on speculation and you are protecting the company you work for. How do you know they couldn't make it in the company? How do you know the pads were put on incorrectly? A monkey could put on brake pads and a monkey could work for schwabs!

I'm sure they left the company because of inteligence, they saw the writing on the wall. Next time you respond please have something worthy to say instead of just sticking up for you shyster employer!

I will say my local Les Schwab is decent to do business with!

Before you start pointing fingers, maybe you should make sure that your husband installed the brake pads correctly. During an alignment, the tires are never removed from the vehicle. So how would we go in and tamper with your brakes? We aren't out there to use scare tactics to get people to buy our products. Everyone wants to point fingers at the big companies when something goes wrong with their vehicles instead of looking at the actual last person to work on the vehicle. We don't mess with the brakes during alignments, so the problem had to start at home. Maybe you should turn the radio down when driving and you might hear these small problems before you place the blame. I am sure that this rebuttal will probably gain a lot of flack from these so called ex-employees that have nothing better to do then bash the company that they couldn't make it in, but oh well.