LES SCHWAB TIRES Woodburn ripoff questionable billing scamming customers for late fees Woodburn, Oregon

I purchased tires from this location back in July of 2003,I had made several payments on this account and had made a final payment in the amount of 268.13in December 2003.

Today I walked out my front door to find that my wheels and tires were missing from my wifes 2000 Dodge 4x4 with their business card on the window.

I went to the store location to find out what the heck was going on and why my stuff was removed from the truck.

I talked with Mike who is the assistant manager and asked what the the hell was going on, he stated to me the account was charged off for non-payment and that they had repossesed them, first thing was first. I had brought down a carbon copy of the check that was written out to them, next I had to make calls to my bank just to find out about this check.

Come to find out this check had never cleared the bank, I explained to him that I had never received any other statements from them after that last check, so therfore how would I know there was a problem with this account.

I just got a bunch of B.S. from him, he told me the reason I never received statements from them was because they were sent back to the store via-mail due to the fact that I had moved they claim, I asked him is it not possible that the check could have been misplaced he said that was possible but I had to show Proof that payment was sent out period.

Long story short, yes I had moved but there was a change of address put into the post office when we moved. He claimed to have stopped by my in-laws home, (that was my last address we were living with them for 3 months while our house was being built.)

Now he claims to have talked with them back in May 2004,and they gave them our new address and phone number since we had moved into our home in April of 2004, I asked why they did not not send me a letter to my new address stating this account was past due he would not answer that question, (funny) instead he takes the law into his own hands 3 months later they take my stuff.

Long story short, he tried to force me into paying not only the $268.13 for the balance payoff, but he also wanted me to pay late fees that totaled over $150.00, I stated the only thing I was paying for was the balance due now.

You would think they would send letters, call my employer, or somthing which they claimed to have done all this but yet the bottom line was they claim this was all my fault, maybe it is but I think they lost my check and now he is trying to cover his rear end by charging me late fees.

He said alot of B.S. and alot of double talk, He told me my account had been charged off my first time in, I brought in a friend who just happens to be an attorney just as a witness to cover me in a court case the second time in and his story had now changed.

Now, since I had a witness with me he tells me that in fact my account had not been charged off, that they as a company have the right to recover items for any amount of time(B.S.) any busness writes off an account as a loss after 6 months if they choose not to recover in court.( that my friends is what you call double dipping by law you can not get items back that have been charged off even with a court order.)

Bottom line is I am going to contact their headquartes H.R. and ask them to look into this matter before I go any further. I feel I am giving them the opportunity to make this right if not, well bad news for them.

I will stand my ground, first, I have been instructed not only to file suit against Les Schwab but to also have the assistant manager arrested for the theft of my wheels that were not bought at the store and file charges of extortion for trying to make me pay for late charges just to get my own wheels back that did not belong to the store in the first place.

Bottom line they messed up they did not do there homework, the did not try to follow up with me they took the law into their own hands, they did not try to serve me a summons for court they did not call me they did nothing, if this was such a big deal to them they should have brought the police to my door before they took those wheels and tires off my truck. (any feed back would be great)

(P.S.)
They have hurt themselfes with this I will never do busness with them again and I will let all my friends know not to buy from them and all my family will close their accounts with them as well.

Sincerely:

Roger
woodburn, Oregon
U.S.A.