Report: #989336

Complaint Review: Les Schwab

  • Submitted: Mon, December 31, 2012
  • Updated: Tue, January 01, 2013
  • Reported By: Rick — Longview Washington United States of America
  • Les Schwab
    3186 Ocean Beach Hwy
    Longview, Washington
    United States of America

Les Schwab Parts charged at more than twice normal price compared to everywhere else Longview, Washington

*Consumer Comment: Question

*Consumer Comment: You are comparing apples to oranges...

Show customers why they should trust your business over your competitors...

Went to have a front wheel bearing replaced on New Years Eve as this was the only place open. Vehical is a 2007 GMC Classic SLT 4x4.  Part number for Hub Assembly is BR930661.  I was charged $373.15 for the Hub Assembly.  I asked them why it was so expensive and I was told that is the standard price for the part.

After having no choice but to pay the bill I checked all the other local stores and on the internet and found this same exact part to retail from low $148.00 to highiest I could find $207.79  I feel this was a totally unreasonable mark up and they new due to the holiday and how bad the bearing was that I had no choice but to fix it.
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This report was posted on Ripoff Report on 12/31/2012 01:41 PM and is a permanent record located here: http://www.ripoffreport.com/reports/les-schwab/longview-washington-98632/les-schwab-parts-charged-at-more-than-twice-normal-price-compared-to-everywhere-else-long-989336. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 Consumer Comment

Question

AUTHOR: Ramjet - (U.S.A.)

You don't say whether that price included labor to install it.

By the way, you need to do your comparison shopping before you buy the part not after. 
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#2 Consumer Comment

You are comparing apples to oranges...

AUTHOR: Ken - (USA)

The conditions are not the same.

The parts stores do NOT have to install and warrant the installation of the part(s) whereas the shop does.

Usually parts markups are high at most shops so the labor charge can be relatively lower.

If you want to make a VALID comparison of prices, check with other repair servicers for their price.

Of course you'll find some differences, but the playing field will be level.

No, I DON'T work for ANY repair or parts company.







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