Report: #1383518

Complaint Review: L'Etoile Skin Products

  • Submitted: Thu, July 06, 2017
  • Updated: Thu, July 06, 2017
  • Reported By: carol — Richardson Texas USA
  • L'Etoile Skin Products

    Internet
    USA

L'Etoile Skin Products ordered product offer with only shipping and handling. company charged me $187.38 No mention of this charge. Internet

*Author of original report: L'etiole

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I ordered their special offer of eye and face cream with only a payment for shipping and handling.  There was no mention of any additional charge.

My account was not only charged for the S&H twice, I was charged $187.38 for the product.  Is there any recourse?

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This report was posted on Ripoff Report on 07/06/2017 09:59 AM and is a permanent record located here: http://www.ripoffreport.com/reports/letoile-skin-products/internet/letoile-skin-products-ordered-product-offer-with-only-shipping-and-handling-company-cha-1383518. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 Author of original report

L'etiole

AUTHOR: - ()

I contacted the company regarding my 14 day trial and was told that under the terms (located at the very bottom of the page in what has to be the smallest print) I would be charged for the product if I did not cancel and return the unused product within the 14 days.

It also stated that I was signed up for monthly shipments of the product and would be charged the $187.38 plus the shipping and handling for each bottle.

No where in the body of their page was any of this mentioned. 

I was able to cancel any further shipments and received basically an admonishment to be sure to read the "fine print" on further transactions.

It definitely is a case of buyer beware.

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