• Report: #698047
Complaint Review:


  • Submitted: Mon, February 21, 2011
  • Updated: Mon, February 21, 2011

  • Reported By: Tim — Abbeville South Carolina United States of America
San Francisco, California United States of America

LetsTalk.com Un-Authorized Charges,Deactivation Fee $500 San Francisco, California

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Can someone help me to understand if this is legal or not

Last June-2010 i purchased 2 phones from walmart.com and used my debit card and they said it was only for verification purposes only.Well i decided to de-activate the phones with verizon 8/15/10  due to the service i was getting they replaced my phone 3 times and the problem still continued so i figured it was grounds for early termination.Well i didnt hear anything else from verizon.Then On 2/19/11 i had 2-$250 unauthorized charges from letstalk.com for deactivation charges i never give the authorization to charge my card they said it was for verification purposes only so i called letstalk.com and the said that per the terms and conditions that the charges was valid and i agreed to this well i read over the terms and condtions and it doesnt state that i give them permission to hold the card i placed the order with liable.It seems this should be in the terms and conditions

Can someone tell me if this is legal transactions please.

Re-Cap Of What Happened

6/2010-Ordered Phones

8/2010-De-Activated Phones with verizon

2/2011-Charges From Letstalk.com

Here are the terms and conditions from there website or u can read them below


Wireless Plan and Feature Activation Terms and Conditions The following Terms and Conditions govern the relationship between you and LetsTalk.com. The LetsTalk.com Terms and Conditions are in addition to and supplement any Service Provider Terms and Conditions (If applicable, they are explained separately below). I understand and agree to the following terms & conditions:

 A. If I am activating Wireless Service(s) provided through LetsTalk.com, its subsidiaries or affiliates (who are acting as agents of the Wireless Service(s) Provider with whom I am entering into a Wireless Service(s) contract with), I understand that: In consideration of the purchase of certain wireless equipment from LetsTalk.com, I will agree to maintain the Wireless Service(s) I selected at the time I purchased the wireless equipment for the time frame specified in the Wireless Service Contract.I would be liable to LetsTalk.com, or its assignee, for an equipment subsidy recovery fee of $250 per line ("equipment recovery fee") if the Wireless Service(s) is discontinued prior to 180 days of continuous service. The equipment subsidy recovery fee will not be charged if the equipment is returned and accepted by LetsTalk.com within its Guarantee Policy. Please note that the Equipment Subsidy Recovery Fee is not a penalty but is for liquidated damages LetsTalk.com will incur as a result of such cancellation. These damages may include, but are not limited to loss of compensation and administrative costs associated with the cancellation or changes in Wireless Service(s), Market Changes, Changes in Ownership, Number Ports after activation, and general number changes to Carrier Account.I agree to accept full responsibility and liability for all cellular and wireless equipment purchased by me and all one-time and recurring service charges for the Wireless Service(s) activated.

 B. I further agree that in the event litigation becomes necessary to collect any amounts owed by me hereunder, I will be responsible for reasonable attorney's fees, court costs and collection costs of LetsTalk.com or its assigns.

 C. I understand that any equipment is for personal use only. LetsTalk.com reserves the right to reject orders from resellers or distributors.

This report was posted on Ripoff Report on 02/21/2011 10:44 AM and is a permanent record located here: http://www.ripoffreport.com/reports/letstalkcom/san-francisco-california-/letstalkcom-un-authorized-chargesdeactivation-fee-500-san-francisco-california-698047. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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