Levela I call 3-4 times/week for the last month and every time I am told a check will be sent 10 days from that day. Still no check or refund. Silver Springs Nevada

 I bought the 2 week trial with the understanding that if I didn't like it I could call within 30 days and my account would not be charged for anymore product.  This is not the case.  By the time I received the product my account was charged 2 days later for $69.95 for each product.  When I called and explained that I hadn't even had a chance to open the box yet and try the samples, it did not matter.  In order to get a refund I was told I had to mail the samples back- unused and had to call them with a tracking number for the products. 

I spent another $23 to ship the products back and called them with a tracking number.  This was on January 6.  Both products were received January 9 but they still won't process the refund.  I have called 3-4 times every week and every time they tell me the same thing: "Ma'am, your bank will not allow us to credit your account so we have to cut a check and mail it to your home.  Please allow 10 days to receive the check." 

Ok...  then I ask when the 10 days will start and every single time they tell me that it starts TODAY!  I Just got off the phone with them again and asked why these refunds weren't sent weeks ago like I was told and, AGAIN, they just hang up on me.  They have no intention of sending a check.  I am out $172.90 and got nothing to show for it.  I have no idea how the product works since I never got to try it but if you're wanting to try it be prepared to pay!