Complaint Review: Lexus of Queens - Long Island city New York
- Lexus of Queens 4040 northern Blvd Long Island city , New York USA
- Phone:
- Web: Www.lexusofqueens.com
- Category: Auto Repair Service
Lexus of Queens Service scam and ripoff Long Island city New York
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I was constantly contact by lexus of queens service department for weeks that my car was due for a service. Constant calls, texts and threatening emails that if I don't come in for the service I may face penalties in my lease. So I schedule a service. Upon arriving a service tech checks their records and tells me the car isn't due for a service for another month so if I service now I am responsible for another service before the end of my lease versus a month from now where it won't be needed. He then proceeds to tell me the service is $495.00!!! To change air, check fluids and rotate tires. I think he's joking and he offers to discount it to $420.00 plus tax. I ask him why I should do it here when pepboys will do it for less than half. He said this is the price and if I do it elsewhere it will void the warranty on the car! I tell him that's crazy and he agrees but that's the way it is here. So I refused the service and lexus of queens will never get another lease from my family (3 leased cars in the last 2 years). Great way to bait and switch, try and ripoff and then lose a customer. Be careful, they are thieves and the service department employees know it.
This report was posted on Ripoff Report on 02/20/2016 06:24 AM and is a permanent record located here: https://www.ripoffreport.com/reports/lexus-of-queens/long-island-city-new-york-11101/lexus-of-queens-service-scam-and-ripoff-long-island-city-new-york-1288829. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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