Complaint Review: Overlook Manor Frederick MD - Frederick Maryland
- Overlook Manor Frederick MD 1208 Alban Ct Frederick, Maryland United States of America
- Phone: 301 696 96
- Web:
- Category: Liars
Overlook Manor Frederick MD Liars liars rude customer service thiefs Frederick, Maryland
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Let me start by saying i applied for an apt at Overlook Manor in Frederick Maryland location on route 40. I had to put down a 150.00 holding fee for the apt and 25.00 application fee ok So I did and was told that the holding fee would be released after my application has been approved. So I get a email stating the application was denied now mind you I keep track on my online account and I get a text alert after any money is placed or removed from my account..
So they took the 25.00 application fee ok I am kool with that then went on and took my 150.00 holding fee So i am thinking well I must got approved if they took that I called them they was like Siera Smith was like oh no u was denied but I was told If I was denied they wouldn't take me 150.00 well she said she didn't know and I would have to wait till Jen came back to work I waited for 2 days so the 3rd day I called there home office in Texas and was told by them they only process the payment that the offices send to them and they sent it the same day that I applied... So tell me how in the heck can you denie me then turn around and run a credit check first then decided to take my money it took them 2weeks and 4 days for them to send me a check in the mail.... I am so glad I didn't rent from them if they are dishonest with the application process then who to say what would happened if I had rented from them......
This report was posted on Ripoff Report on 11/11/2009 12:58 PM and is a permanent record located here: https://www.ripoffreport.com/reports/overlook-manor-frederick-md/frederick-maryland-/overlook-manor-frederick-md-liars-liars-rude-customer-service-thiefs-frederick-maryland-522568. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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