Report: #633915

Complaint Review: Liberty Carpet Cleaning

  • Submitted: Sun, August 22, 2010
  • Updated: Sun, August 22, 2010
  • Reported By: Unhappy Customer — Pennsylvania United States of America
  • Liberty Carpet Cleaning

    Philadelphia, Pennsylvania
    United States of America

Liberty Carpet Cleaning All Floor Care, is a big liar. Philadelphia, Pennsylvania

Show customers why they should trust your business over your competitors...

Beware of Liberty Carpet Cleaning/All Floor Care based in Philadelphia/ tri-state area. Their ad claims they can "Remove spots, Deep scrub for Heavy soiled areas, traffic lanes..." so, he was called in for spot removal. Before he started the job, I specifically asked him if he could remove the darker spots in my carpet, and he insisted a deep cleaning throughout the house will make the carpet all look the same and the spots will be gone. However, after he "deep-cleaned" the carpet the spots are still there. Then he said: "It's still wet, after 2 hours when it's dry, the spots will be gone." So, he charged me for a whole house carpet cleaning but even after the carpet dries the spots are still there, and not removed! He doesn't deliver what he advertises. His ad is just a way to get into your home. Liberty Carpet Cleaning is a big liar.

He also wanted me to pay cash saying he won't charge me sales tax if I pay cash. That's another trick he plays: if you are not satisfied with his work, you can't stop payment on cash. I will never use Liberty Carpet Cleaning again and I don't want anybody else to go through the bad experience I had with Liberty Carpet Cleaning. Don't let Liberty Carpet Cleaning in your home!

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This report was posted on Ripoff Report on 08/22/2010 04:05 PM and is a permanent record located here: http://www.ripoffreport.com/reports/liberty-carpet-cleaning/philadelphia-pennsylvania-/liberty-carpet-cleaning-all-floor-care-is-a-big-liar-philadelphia-pennsylvania-633915. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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