Report: #1007994

Complaint Review: Liberty Tax

  • Submitted: Sat, February 02, 2013
  • Updated: Sat, February 02, 2013
  • Reported By: Honest Citizen — Tampa Florida United States of America
  • Liberty Tax
    7713 W Hillsborough Ave
    Tampa, Florida
    United States of America

Liberty Tax INCORRECT TAX REFUND Tampa, Florida

*UPDATE Employee: Please contact us

Show customers why they should trust your business over your competitors...

I was hesitate to have my taxes prepared here but I was in a jam and needed my refund fast. I do not recommend this establishment because my taxes were not done correctly with not one mistake but two. My deduction was incorrect and so was my filing status. When I complained, I was told that I should have told them.

The whole purpose of me paying someone to do my taxes is because I don't know how to do them. Why should I have to pay over $200 to tell someone how to do my taxes? I do not recommend using Liberty Tax!
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#1 UPDATE Employee

Please contact us

AUTHOR: Liberty Tax - ()

We are sorry that you are not completely satisfied by your experience at Liberty Tax.  Although we rarely make mistakes, occasionally it does happen.  If the mistake was caused by one of our preparers, we are happy to fix your return for free.  Please come in to the office and we will take care of you.
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