Complaint Review: Lifesmart Products
Lifesmart Products SNSAM (972) 769-7253 ext 101 Lifesmart NOT respond to e-mails; fireplace not working properly, under warranty only couple months old! Plano, Texas
*Author of original report: Jessicka; Above and Beyond
*Author of original report: Working with Jessika
*UPDATE Employee: Customer Issue Resolved
Initially I did receive responses from Customer Service, however as I kept pushing the issue to have the unit repaired or replaced, I now do NOT get any responses. I have placed complaints with the BBB and the FTC.
I did learn that SNSAM Lifesmart Products is NOT a member of the BBB!
This report was posted on Ripoff Report on 02/27/2012 05:38 AM and is a permanent record located here: http://www.ripoffreport.com/reports/lifesmart-products/plano-texas-75026-0758/lifesmart-products-snsam-972-769-7253-ext-101-lifesmart-not-respond-to-e-mails-fireplac-845162. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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