Complaint Review: Light in the Box
Light in the Box Email for Returns Didn't Work Internet
*UPDATE Employee: To Mary from LightInTheBox.com
I ordered an orange dress to attend the Marines Birthday Ball. I ordered up a size but when the dress arrived it didn't fit.I promptly emailed them to let them know on November 7 and I received an email that that would email me an address to return the dress for a refund.When I didn't hear from them in 48 hours, I email them again. The email came back stating that the email address didn't exist.I wished I had checked Ripoff Report before I used this company. The photo are beautiful but this company is a ripoff.Then had the audacity to send me a survey about the service three days later-horrible! My credit card company is not refunding my money. I can't believe I got ripped off just because I was supporting our Marines!
This report was posted on Ripoff Report on 12/18/2010 03:58 PM and is a permanent record located here: http://www.ripoffreport.com/reports/light-in-the-box/internet/light-in-the-box-email-for-returns-didnt-work-internet-673117. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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