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Report: #651959

Complaint Review: switchplatesinstone.com - Internet

  • Submitted:
  • Updated:
  • Reported By: kadea — 51 windsor rd Massachusetts USA
  • Author Not Confirmed What's this?
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  • switchplatesinstone.com 2337 franfort ave. louisville,kentucky 40041 Internet United States of America

switchplatesinstone.com wallplatesonline.com, did not send the items paid for, no further communication or response Internet

*REBUTTAL Owner of company: Credit issued in full

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I ordered switchplate covers from this site and received the wrong product, one that did not fit my configuration.  I contacted the business through their site several times before being told that a return label and the correct product were in the mail.  After recieving nothing I contacted them again several times with out rsponse. I turned to paypal  for resolution in the matter but was quickly told I had no further claim as I received 'something' so I was good.  I suspect this business to be a total scam as after further investigation of this site (yes, something I should have done before instead of after) they do not list any phone number or address.  Their return address is a UPS store where they have an account.  My paypal payment went to Decorative Hardwares.  Do not use this or related sites because you will not receive your items.

This report was posted on Ripoff Report on 10/17/2010 10:59 AM and is a permanent record located here: https://www.ripoffreport.com/reports/switchplatesinstonecom/internet/switchplatesinstonecom-wallplatesonlinecom-did-not-send-the-items-paid-for-no-further-651959. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
0Author
0Consumer
1Employee/Owner

#1 REBUTTAL Owner of company

Credit issued in full

AUTHOR: Manager - (United States of America)

POSTED: Wednesday, November 03, 2010

Customer has been issued credit in full.  We did send a call tag to pick up incorrect items but they were not received back.   Customer has a full refund.

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