• Report: #730647
Complaint Review:

Lighting Universe

  • Submitted: Wed, May 18, 2011
  • Updated: Wed, May 18, 2011

  • Reported By: eaosipow — TACOMA Washington United States of America
Lighting Universe
Internet United States of America

Lighting Universe ATG Horrible Company Internet

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HORRIBLE HORRIBLE HORRIBLE customer service! Buyer beware! They sent me a duplicate order after I had called to cancel it days before the item shipped out. They shipped it anyway and want me to return it at my cost. I tried e-mailing this customer service department and I never received a response so I then called their customer service department (waited on hold for 23 mins.) to try and remedy this situation and when I asked to speak with a manager I was hung up on! I tried to call back and they refused to let me speak with a manager or give me the name of the person I was speaking to. 

We just placed 3 orders totaling over $700. I am going to try my hardest to return all items because I want NOTHING to do with this HORRIBLE company. Please save your money, time, and grief and do not ever order from LightingUniverse/ATGstores.com! 

This report was posted on Ripoff Report on 05/18/2011 11:05 AM and is a permanent record located here: http://www.ripoffreport.com/reports/lighting-universe/internet/lighting-universe-atg-horrible-company-internet-730647. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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