• Report: #876050

Complaint Review: lightingcatalog.com

  • Submitted: Mon, April 30, 2012
  • Updated: Mon, April 30, 2012

  • Reported By: TeacherReader — Georgia United States of America
4061 N. Main Street, Internet United States of America

lightingcatalog.com Don't use if you want your items quickly, Internet

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I ordered two ceiling fans.  The web site says that items I ordered ships in 24-48 hours if the items are in stock.  The items were in stock, and I paid for 2 day shipping instead of the free shipping the company offers, because I was expecting to receive it in 4 working days max. 

Five business days have now passed and the items have not shipped.  The communication from the company is non-existent.  They say that they sent return emails in response to the emails I sent, but they have come in my in box or in spam.  I do not believe that they were sent, as there was no problem getting information about the initial sale coming into my inbox.

At one point I called the company only to be put on hold for ten minutes.  I called back and was put on hold another ten minutes.  I called back a third time and received a busy signal for at least an hour afterwards.

This company has good prices, but is not for you if you expect to receive your order in a week's time, even with paying the expedited shipping.  Would not use this company again or recommend them to a friend.  Too many reputable companies on the web, so don't waste your time or money buying something from this company. 

This report was posted on Ripoff Report on 04/30/2012 11:10 AM and is a permanent record located here: http://www.ripoffreport.com/reports/lightingcatalogcom/internet/lightingcatalogcom-dont-use-if-you-want-your-items-quickly-internet-876050. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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