limewire , frostwire sold false goods ,all money not refundable , Internet

I paid using my debit card $37.97 for a 3momth subscription for limewire to download music to my computer.

I recieved via my e-mail address a link to download limewire with a link for techical support 24//7 an a 1-800 phone  number to call for support , ok the link i recieved was for frostwire not  limewire i called tech support continuely and only got a meesage they were out of the  office.              

I sent  a email requesting my money back , i was told today by email that i would recieve a refund but minus $4.95 for processing fee , this is a scam to make money , i want a full refund.