Report: #942638

Complaint Review:

  • Submitted: Mon, September 17, 2012
  • Updated: Mon, September 17, 2012
  • Reported By: TPC — gladstone Missouri United States of America

    United States of America double bills you, they send bogus leads, bogus phone numbers, they try to run your cmpany for you Internet

Show customers why they should trust your business over your competitors... sends bogus leads, when you try to call your account manager they will not call you back!

You can send emails, those never get answered either. When you log in and tell them there leads are bogus, they will decline the refund!

It went from .99 cent leads to 2.99 to 9.99 leads costing me 1000 or more a month and losing
half the business befor new system went in to effect!

I have been with them 10 years now, it seems to me the new owners are out to make them the most money and not the limo companys!

My advice is to stay away from this company. They have this one click reservation, where they tell the cust its a deposit of 15%, then they tell the limo companys its a discount, The cust gets scamed out of 15% up front, They say they cant give email address out, yet when the cust does a one click reservation they give address, email address and phone numbers along with CC #. This is the only way to confirm it is a legit ride!

Now they say the federal govt has made it a federal law, that it is illegal for them to give us the customers CC#, They say they will now process cust cc upon booking, then give you money by direct deposit, When infact, we could contact cust to get all billing info and charge cust at time of service.

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This report was posted on Ripoff Report on 09/17/2012 06:21 PM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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