Linda's Camera World - SVP Selling & Failing To Support Defective Product(s) aka SVP Digital Camera(s)Las Vegas Nevada

Buyer just stated above: '...I did received information from Linda's Camera World about how to deal with this company (SVP) but after non-responses (emails & UPSP delivered letters)from them (SVP), I needed to do / say something to resolve my issues...'

So what he did was post lies because he was having trouble contacting SVP. He justifies this by saying '...I needed to do / say something to resolve my issues...'

We request the Rip-Off report remove this complaint immediately, as it contains liable remarks posted in anger to purposely tell untruths. If they dont remove it, we will include them in our civil suit we are pursuing against this buyer.

If the buyer is having trouble contacting SVP as he claimed above, he should not email them, nor should he mail letters to them. He should give them a call at the phone numbers I posted above in my last response.

Literally, the day I registered my complaint, I was finally able to speak with a representative of SVP, and the camera(s) have been returned to them for repair/replacement. Although they appear to be taking care of the problem, I have not received any word from them (I have emailed SVP and asked for confirmation of receipt of the defective product) concerning the time frame required to get it back to me.

I was obviously upset when I filed on this forum, but after nearly a year of essentially non-responsiveness, I aired my complaints here. I have lost nearly 100-200 family pictures as a result of a defective product. Those family moments and the pictures lost can never be replaced.

I did received information from Linda's Camera World about how to deal with this company (SVP) but after non-responses (emails & UPSP delivered letters)from them (SVP), I needed to do / say something to resolve my issues.

Here is the proof the above claims about my non-communication with this person is a BLATANT LIE.

Sherlock aka. Ron 'Sherlock' Hxxxxx, M.B.A. made the following statement here on:
Submitted: 10/26/2007 12:24:08 PM

'..I have contacted bot (both) Linda's Camera World and SVP ( a California company) and have received NO response...'

-----------------------
THIS COMMENT IS 100% FALSE, READ THE PROOF (THE ACTUAL EMAILS) BELOW:
-----------------------
HERE IS THE EMAIL HE SENT TO US:
Date: 2007-10-07 08:13:47
Subject: Re: I Need Some Help
To: MyReply@lindas-camera-world.com

Dear Linda's Camera World:

Since day one (1), I have had nothing but problems with my camera and they continue today. The camera manufacturer has been of absolutely NO help and I am constantly losing family pictures (if I can even get the camera to take a decent picture). Yesterday, and in the past, it appears that the person(s) I am trying to take a picture of are in motion.

I need to try and locate my receipt (I'm sure I have a copy of my eBay receipt). I'd like to return the camera to the manufacturer for repair. I am quite tired of losing those once in a life time pictures of my grandkids.

Thanx for your time.

Ron Hxxxxx, M.B.A.
317-859-xxxx

-----------------------
HERE IS OUR REPLY (SENT LESS THAN 24 HRS FROM HIS EMAIL):
--------------------------
Date: 2007-10-07 21:40:04
Subject: Re: I Need Some Help
To: sherlock@xxx

You can print out your Pay Pal recept or winning auction as proof of
purchase for a warranty return for SVP.

Thank You :)

Please let me know if I can be of further assistance.

Carrie

------------------------
HERE IS HIS REPLY, ACKNOWLEDGING HE RECEIVED MY EMAIL:
------------------------
Date: 2007-10-10 13:20:17
Subject: Re: I Need Some Help
To: MyReply@lindas-camera-world.com
Carrie:

I have my receipts. I can find a phone number, email address, or anyother way to contact SVP. You help is appreciated.

Ron Hxxxxx, M.B.A.


-----------------------
HERE IS MY SECOND REPLY, SENT 2 MINUTES AFTER HIS EMAIL TO US
-------------------------
Date: 2007-10-10 13:22:02
Subject: Re: I Need Some Help
To: sherlock2667@xxx

Here are some additional email addresses and contact numbers for SVP:

For technical support and questions, please send an email to:
service@svp-tech.com

You may also call SVP US office at 510-770-8982 ask for Mr, Tom. Business
hours : 9:00 am ~ 6:00 p.m. Monday through Friday PST. Phone call prices
are normal long distance rate, email replies may take up to 5 working
days.

their website: www.svp-tech.com

Thank You :)

Please let me know if I can be of further assistance.

Carrie


---------------------------
HIS NEXT REPLY TO ME COMES 16 DAYS LATER:
----------------------
Date: 2007-10-26 08:28:22
Subject: Re: I Need Some Help
To: MyReply@lindas-camera-world.com
He tells us how he mailed a letter to us...(not sure why)

-----------------------
HIS NEXT REPLY COMES 4 DAYS LATER AND TELLS US SVP IS REPLACING HIS 1 YEAR OLD ITEM FOR HIM FOR ONLY $9.99 +shipping

IRONICALLY, HE GOES ON TO SAY THAT WE SHOULD READ THE BAD INFORMATION ABOUT OUR COMPANY ON THE INTERNET:
-----------------------

Date: 2007-10-30 11:19:06
Subject: Re: I Need Some Help
To: asap@lindas-camera-world.com
Lori:

For the 1st time in 6-9 months, I was able to speak with someone at SVP. At a cost ($9.99+$.50 shipping costs), my camera is on it's way back to SVP. The second camera may have already been disposed of as it quit working within 2-3 months of purchase. I have sent my friend the RMA # issued by SVP in hopes that maybe they will find the camera and just it fixed / replaced.

Should you have any questions, plz don't hesitate to contact me. As I pointed out in an earlier email, you may wish to do a search (Google I think) on "Linda's Camera World". There is tremendous negative information about your company.

Regards,

Ron Hxxxxx, M.B.A.

----------------------
Now Ron (Sherlock) can follow up his story here with the truth in the next 48 hours, or he can risk liability for his remarks in civil court, we will keep you posted, if Rip-off report will show you the truth, if they dont, we may see them in court too.

CLICK here to see why Rip-off Report, as a matter of policy, deleted either a phone number, link or e-mail address from this Report.