Lisa Falkman, Duane Tvenge, Biggestrocks.com and D. Tvenge Designs lisa k falkman no receipts given, lose over $1000 for a return within a week, dishonest, selfish, unethical, coward, liars mendota heights , Minnesota

On 8-11-10, lisa falkman and myself appeared in court. we were able to reach an agreement. we are getting half of our money recovered. this will be the end of our matter. i am appreciative of this gesture. i have emailed Ed, at this site, ripoffreport.com, and he says he will not remove this post. isn't that right, ed? you say this is your property. well, thats fine as this post shows resolution.

 however, i have asked you to take off lisa's picture and i'm asking you nicely. there is NO way for me personally to edit my original posting. Ed, this is frustrating because when i posted i did not care of what i posted as i had a legitimate concern. now, legally, we are settled. lisa wants to recover her name and business. this is part of our agreement to have this settled on here. does this make sense?

i am appreciative of lisa and her efforts to settle this matter with me.

this is the end of this matter.

i still have not heard from you. barb g, from the Better Business Bureau, says you have also not contacted her. i respect your choice. i look forward to having legal mediators assist us with our differences. all the best.
kevin christopher baisley

well, ladies and gentleman, here we are SEVERAL days later, and still no response from Lisa Falkman. Barb G of BBB has been exceedingly helpful, but lisa falkman continues to be uncooperative. lisa, if you have nothing to hide, have been forthright, and are an honest businesswoman, why have you not presented what happened to the over $1400 you did not return to us, even when we returned to u a 2-day worn( and not all day) ring? why? do u have something to hide?

lack of communication, ignoring simple requests, ignoring the BBB, lying, lying, lying.

Lies of lisa falkman:

no sales tax if u pay cash. lie. indeed ur recipt shows us paying the FULL tax amount.

that i swore and threatened her. laughable lie. present ONE shred of evidence of this.

that i received ring from her and cried. big lie. i got ring from her hubby at his dealership and didnt shed a signal tear. i dont get down like that.

that there is no such thing as a 30 day return policy and duane t never said that. LIE. indeed he did say that in the presence of myself and my fiance. own up, duane, you know you said that. it irks me when people make up such contrary lies to what they themselves spoke.

lisa, lisa, lisa, i could go on. why dont you own up that you have been dishonest, selfish, and stole over $1400 from ME? why? and u can be mad at me for taking the time to make a report on here, create a papertrail, and involve BBB and attorney general lori swanson, but im a social worker. i believe in ethics. i believe in doing whatever is legal, ethical, and correct to fight a wrong. i dont care that you think its "creepy" that i posted your mug along with my report. far be it from me to ignore this and let u swindle another human being. thats not how i carry myself. i would do the same to any other fraudulant person.

my sweetheart and i got engaged and this WHOLE process, the entire time since, has been me fighting you to return our money. is that fair? is that cool? should newly engaged folks have to deal with theft during whats supposed to be a special preperation time for a life long commitment? and all you shared was how this was so much of YOUR time, and you wish my fiance would have followed her gut instead of been persuaded by YOU and your pushiness. never ONCE have u been sympathetic to us and OUR TIME and expectations as paying customers.

you should be ashamed of yourself, lisa falkman.

and again, i invite you to speak with police or an attorney if you feel i have "sworn" or "threatened" you in any way, shape or form. i mean that. i want the right thing to be done, so if ive been wrong i should pay a fine or whatever is legally correct for my actions. i have a feeling none of that will be happening.

lisa falkman, again, and again, and again, you have the opportunity to make this right. you threatening legal action against me if i dont remove these communications is not the right thing. what is the right thing, is returning my money as i returned duanes clunky, inaccurate, sized incorrectly setting. again, how hard is this? is this so hard, lisa? what do you not understand? lisa, is there anything i can do to help you understand?

anything i can do to aid you in returning my money? would u like me to speak to a peace officer, attorney? what can i do? i mean this. it appears to be very, very difficult for you to answer legitimate, simple questions, and im not sure why that is. so i can do whatever you need to assist you, to aid you in swift resolution of this matter.

lisa, im sure you want to clear your good name. who wouldn't? let me help you.

the over $1400 you have not returned is money my fiance and i could definitely use. we have a wedding coming up. these are not cheap. every cent helps. dont deny us money that is needed and righfully mine. you know we returned the ring. please, return me my money. i am asking this of you, simply and politely.

and you already know, indeed i will not drop this until this matter is resolved. your attitude of lack of communication, lying, dishonesty, pushiness and selfishness only further compound within me, the desire to fight for what is right, no matter the stress and strain on me. and my free time that i freely invest in this matter.

ive always enjoyed a challenge, especially when its the right thing to do. it teaches me a lot and makes me proud of myself. sooner or later, it is totally up to you.

this is all i have for now. indeed i wish our paths never crossed as well, but they have. lets have peace and resolve all of this, lisa falkman. do the right thing.

thank you for your time and understanding,

Sincerely,

Kevin Baisley

ladies and gentleman, here is the basic receipt that was finally, after 11 days, and Barb from BBB's muscle, sent to us:

wow, where to begin with lisa falkmans LIES.

true, i put ur picture from facebook on here. u ROBBED us, why wouldnt i alert the public? duh.

next,  i NEVER threatened you, lisa falkman, you liar. never swore at you, never cussed, i was assertive and standing up for my hard working social work dollars that YOU stole! furthermore, duane tvenge DID say we had 30 days to be happy with the ring. ask my fiance who was there with me. duane was doing no one a favor when he lied and said he never said that. you and he both have been DISHONEST. plain and simple.

next lie, 2 weeks we asked for return?? ha! try 2 days, lisa, you liar! the day after i propsed which was 2 days after i got the ring from your husband, i contacted you. two days. two days, lisa. not two WEEKS TWO DAYS. just for the record, two days.

next lie, i picked up ring from your husband NOT YOU! and i was not in tears! ha. im a calm dude with composure and i dont cry about anything, so me in tears is completely FALSE. how many lies do you tell a day, lisa falkman? how many?

tricia told u within DAYS not weeks of me giving her ring. dont lie.

we didnt still buy the diamond. we kept it as we went to get a setting that wasnt as heavy as the Titanic. so we didnt buy anything from you after u robbed us. u refunded PARTIAL money, lisa falkman. u stole over $1400 that u DID NOT return, did not provide a breakdown of this money, and this can be verified with: Barb Grieman, vice president of the BBB, phone number 651 695 2459. in addition, if i harrassed you in words or emails, which i can prove i DID NOT, then call the police, take me to court and hold me accountable! what? you wont? no kidding, because that IS A LIE. grow up lisa falkman.

indeed we would never do business with duane tvenge again anyways. what a joke. wont even return a call back.

so, in closing, i even received an email from a woman on craigslist who said she was going to do business with lisa falkman but didnt as lisa was pushy, kept pushing her out of her cmofort zone by $800-$1000 for a diamond, despite that clients sharing of what her budget was, and then wanted to meet client in a Rogers, MN parking lot. this client said she was creeped out and uncomfortable by lisa falkman and her business handlings. this womans testimony is verifiable through BBB as well.

so here is the clarification and truth. lisa falkman is a liar. she has demonstrated BLATANT LIES. why would i get on here to lie? really?

get a clue, lisa falkman.

i look forward to your further lies. i appreciate documenting all of this for the larger community to view and take heed to as well as holding lisa falkman accountable.

sincerely,

kevin

I sold Kevin Chrstopher Baisley and Tricia Sykes and diamond and a custom designed ring. Duane Tvenge is MY designer who kindly met with Kevin and Tricia to show them the wax model before the ring that they ordered was casted. Duane has been in business for over 33 years and has never had anyone not LOVE his pieces. Kevin was intears when he picked up the ring from me, he LOVED IT!!!

Tricia called me the next day and told me how much she LOVED the ring and I have emails from her saying so as well.

2 weeks went by and she said the ring was too heavy and exhausting to carry around all of that nearly 5 carats of ring. (Theres women's envy, not sympathy).

She wanted to keep the diamond and return the ring. I stated to both Kevin and Tricia as my website says on the FAQ's, all cusom pieces, worn or altered pieces are not refundable. Anyone want to buy Tricias used ring? This is rediculous. ANY jeweler wouldnt put up with this.

Kevin got upset and called swearing at me and threatening me. I was afraid of how irate he was, so I still gave them a refund hoping they would just stop harrassing me and my designer Duane. I guess some people can never be pleased.

They still bought a diamond from me, go figure.

I have been in business for over 20 years and have never had come across people with such time and energy to slander and harrass even after they got a refund.

Kevin has gone to my facebook to copy my picture and list it on here. Thats really CREEPY!

I have a wonderful family business and you may have emails from these people, which I have saved and will be more than happy to forward to anyone.  Duane Tvenge has no promises and dealings with either of Tricia Sykes or Kevin Christopher Baisley.

Please check me out on the Better Business Bureau.

Complete satisfaction and customer service as always from biggestrocks.com

Thanks for reading, Lisa Falkman

Tricia Syke and Kevin Christopher Baisley bought a ring CUSTOM MADE and approved the wax model before it was casted. I can send any emails from them bosting about how great the ring was and thanks for all of my help and MY desugner Duane Tvenge's work he did for me. They wore the custom ring for 2 weeks and wanted to return it because 5 carst worth of diamonds was too heavy and it was exhausting to wear. As always and custom pieces or worn or altered pieces are never refundable. And as far as Duane goes, he was there to show the wax only as a favor to me to meet my customers. I still gave them a refund. People like this are never please no matter what you do.  He was threatening to me as stated by Kevin himself. I have never in 20 years had a customer like these. This is slander and should be removed. Please check the Better Business Bureau . Thanks for reading, Lisa