Complaint Review: LITTON LOAN SERVICING - HOUSTON Texas
- LITTON LOAN SERVICING 4828 LOOP CENTRAL DRIVE HOUSTON, Texas U.S.A.
- Phone: 713-960-9676
- Web:
- Category: Loans
LITTON LOAN SERVICING ripoff no return calls will not let me speak to supervisor HOUSTON Texas
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My loan was recently bought by Litton Loan Servicing. I was experiencing difficulties with my mortgage as I became unemployed in Aug. 05. The current mortgage Countrywide was impossible, I sent a pmt to be eligible for their workout plan, and my pmt was denied, then received letter of it being transferred to Litton.
Transfer was effective Feb. 06, my file was assigned to an individual and I have left messages everyday for the past 2 weeks. I have not received a return phone call, the customer service people are not allowed by policy to discuss my loan with me. I have asked to speak to a supervisor and I cannot, their chain of command is to speak to the person assigned to my account first, then go through them to speak to supervisor.
It is painfully obvious to me that if I do not receive a phone call (you can never speak to them only leave messages) soon, I will without a doubt loose my home. I have not missed a pmt since I bought my home, and neither mortgage company is willing to help me (now that I am employed). Reading Littons website the words "customer focus, caring, helping" are all over their website, too bad it is all lies, and false information.
Leisha
Oklahoma City, Oklahoma
U.S.A.
This report was posted on Ripoff Report on 02/24/2006 12:12 PM and is a permanent record located here: https://www.ripoffreport.com/reports/litton-loan-servicing/houston-texas-77081/litton-loan-servicing-ripoff-no-return-calls-will-not-let-me-speak-to-supervisor-houston-t-177860. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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