Complaint Review: Live Career My Perfect Resume - Internet
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- Author Not Confirmed
- Live Career My Perfect Resume Internet USA
- Phone:
- Web: https://www.myperfectresume.com/
- Category: Internet Services
Live Career My Perfect Resume LiveCareer*MyperfResum (855-213-0348) failed to make clear that I was going to get an automatic $39.80 a month after I paid a one time deal of $2.95. Internet
*UPDATE Employee: Livecareer Response
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I called three days ago to cancel the service after my wife and I realized that they have been charging our credit card since February of this year for a service that we did not request and that they did not provide. I only signed up for a one time deal and paid $2.95. After reviewing their product I realized it was not worth the $2.95 I had already paid. What they failed to make clear was that I was going to get an automatic $39.80 a month charge
When I called to cancel, I was told that the automatic $39.80 a month was cancelled and that a confirmation message had been sent to my email address. I have been checking my email messages and have not seen the confirmation of the cancelation.
This report was posted on Ripoff Report on 07/21/2015 06:49 PM and is a permanent record located here: https://www.ripoffreport.com/reports/live-career-my-perfect-resume/internet/live-career-my-perfect-resume-livecareermyperfresum-855-213-0348-failed-to-make-clear-1243403. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#1 UPDATE Employee
Livecareer Response
AUTHOR: Anna - (USA)
SUBMITTED: Wednesday, July 22, 2015
Hi Hedy,
I’m very sorry that you have had this experience with our service. All of our subscriptions are auto-renewing. We state this on every page in the purchase process and we send a payment confirmation email stating the date and amount of the auto- renewal upon purchase. We do offer several ways to cancel including by phone, live chat, email and self-cancellation in your Account Settings.
Please contact me directly with the email address you used to create your account or the last 4 digits of the card that used to purchase and card holder’s name so that I can take a look at it personally and resolve this issue quickly for you. Please email me at anna.b@livecareer-support.com
I look forward to hearing from you.
Best Regards,
Anna
MyPerfectResume
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