• Report: #136589
Complaint Review:


  • Submitted: Mon, March 28, 2005
  • Updated: Mon, March 28, 2005

  • Reported By:Waddell Arizona
stainsafe.com Palm Beach Gardens, Florida U.S.A.

Stainsafe ripoff ignores requests for warranty repair PaPalm Beach Gardens Florida

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I am sick and tired of companies cheating consumers out of what they paid for. It seems to be happening more and more. All I want if what I paid for, no more, no less.

In December I called for a warranty repair covered under this warranty. I have used them before but they didn't have me on file. They requested I fax my receipts, luckily I keep everything. This was from 10/2000. I shouldn't have had to do this. I called several times to check and make sure it was received. It was confirmed. I have name and date of who I talked to. A month later I received a postcard saying they did not get what they asked for so they closed out my claim.

I was furious. I wrote a firm letter giving them two weeks to take care of this along with copies of everything they asked for. I sent it certifed mail. It was received by them, but ignored.

I am filing a small claim in court against them which is how I found your website, looking for the CEO name for the paperwork. I did some research, they were dropped by the company I bought my furniture from but they were unable to give a reason, I am sure we know why. The Better Business Bureau dropped them as well. I would like to get involved in a class action lawsuit because I am tired of being ripped off!

Waddell, Arizona

This report was posted on Ripoff Report on 03/28/2005 09:59 AM and is a permanent record located here: http://www.ripoffreport.com/reports/lmstainsafe/palm-beach-gardens-florida/stainsafe-ripoff-ignores-requests-for-warranty-repair-papalm-beach-gardens-florida-136589. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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