Report: #992444

Complaint Review: Loan Depot

  • Submitted: Sun, January 06, 2013
  • Updated: Sun, January 06, 2013
  • Reported By: Neysa — APACHE JUNCTION Arizona United States of America
  • Loan Depot

    United States of America

Loan Depot J Unprofessional, not organized, poor follow up, whines, not succinct, Internet

Show customers why they should trust your business over your competitors...

A very poorly organized company. Repeated requests for information already received. Does not like PDF documentation. Wants everything FAXED.

Does NOT have a standard sheet with all documents required, documents are requested in pieces via email or over the phone.

Will request documents and then say they do not technically need those documents, but the underwriter might.....

Will ask for the latest financial data from your last quarter. The ensuing processing will take so long that the next quarters' are required. Then a request for statements of those same quarters to be broken down into months, not quarters.

Very arrogant and disrespectful. Very, very slow to react. Very very quick to blame.  Worst refinance we have ever experienced.
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This report was posted on Ripoff Report on 01/06/2013 08:40 PM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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